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Dyamic forms

Sophie GRAS
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January 26, 2026

Hi,

I want to create dynamic forms. Is this possible with the CSM app ? 

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Answer accepted
Matteo Vecchiato
Community Champion
January 26, 2026

Hi @Sophie GRAS ,

Thank you for your question.

By the momento, inside the customer experience is possible to create forms, but are simple form, not dynamic as the JSM form.

Hope it helps

Sophie GRAS
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 26, 2026

Thanks for your answer. It seems that there are a lot of limitations right now with this new product, I do not really understand the interest of using it if half of the features we have in JSM using the CSM template are not present.

Like Steffen Opel _Utoolity_ likes this

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