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Unable to save new automation
It keeps highlighting these two boxes in blue and does not allow me to save, not sure what I am doing wrong
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Wont let me upgrade my account
Im trying to upgrade my trello account and it just says ´trello refused to connect´and wont let me upgrade. Anyone have any ideas?
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Cannot close or delete board
I have tried every approach, technique, and workaround I can find, and there's no Close Board or Delete Board option anywhere. This is a board I created myself in my own Workspace. It's not even shared with anyone else and is set to Private. It was previously set to Workspace, but neither one let me close or delete the…
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My Trello board’s Activity section is missing from all cards. This is for all cards on the board.
Clicking ‘Activity’ in the board menu only opens the Activity drawer, and I cannot toggle Activity back on for cards. Closing the drawer and clicking Activity again does not restore comments. This affects all cards on the board.
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Descriptions from most cards has disappeared suddenly!
The descriptions for most of my cards (1,000 cards) has disappeared. I am absolutely livid and cannot find a solution or a way to get the information back or even how to get help from Trello. There is not filter turned on. Cards and their main head title is fine - just no description when the card is opened. Anyone???
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Trello Free plan blocked – incorrect number of users
Hi everyone, I’m hoping someone can help me with an issue we’re having with Trello. Our activity has been blocked because Trello says that our workspace has more than 10 users and therefore exceeds the Free plan limit. The problem is that we are actually only 7 people using the workspace. We would really like to continue…
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Trello Account - Change email address
Hello, Originally I had aschwartz@starbrite.com; after I married my email address changed however I was still able to receive emails to the original email address. We have recently migrated to our Parent company email address and I would like to merge the aschwartz@starbrite.com (as well as aedwards@starbrite.com) account…
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I can't get to my admin account
I have two people on my board - both with my name and initials, but ending in a different number. I can't move my board, because I can't log into my admin account. Can anyone help?
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Issues with Google OAuth > Normal Account Migration > Email Change
We're having an issue with a legacy Trello account that was made using Google OAuth. We've disconnected Trello from the google account, followed the "forgot my password" workaround, and successfully changed the password, but now we are attempting to update the email address on that specific account to another user (same…
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export only certain information from all may cards on to CSV. Name, phone number, email, what list
We are setting up a new system with my that needs to export only certain information From each of my trello cards I need the name, Phone number and email address as well as loan number And what list is this card under. I do not want any of the custom list or dates or comments and activities.
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Automated Email listing changes and additions
I am trying to create and automated email that will report on any additions or changes to my board. My board is used by many on my team. I would like to avoid adding another label such as New or Updated because if not used by all on the team, any changes or additions will not be reported. Is there a way to add an action in…
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Board Cards Not Loading Without A Refresh
Having a weird issue when I attach a board card to my list. Anytime I click on that board card to open the board in the same window/tab, it does not load the contents until I manually refresh the page. After I refresh the page, it works: If I open the URL from a bookmark or right click and open a new tab from Trello it…
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Remove Free Trello to stop Guard consumption?
Hello Atlassian Community, I have a situation where multiple employees have signed up for Free Trello accounts with their company e-mail address in the past. We claim all accounts in our domain as managed accounts, to ensure SSO into our JSM customer portal. But because its a managed account with Trello, it now takes up a…
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Reset Trello 2FA?
Where can I go to reset my Trello 2FA? I was recently invited to a Trello board and haven't used the product in many years. I also have no idea where my backup codes are.
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I can't see the cards for one of my boards
I know they re there as I added them yesterday from another board
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Activity from one Trello account not appearing in Activity feed
We use two Trello accounts for our business. For approximately a year, activity performed by one account (Account A) has stopped appearing in the main Trello Activity/notification feed. The actions themselves are saved correctly. If Account A creates or changes something on a board, I can open that individual board and see…
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Trying to swap Trello board between 2 email addresses
So I created a board on Trello in my personal email account, but thought I had created it in my work one. I made my work account the admin of my board and left the board on my personal email, but the board is still appearing in the 'Guest' workspace. Does anyone know how I can have this board on my work account but have…
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Cant log in Trello account
I can no longer log in. I don't have two-step verification enabled, and I wasn't able to save the recovery code because the entire code wasn't visible on my phone. What can i do?
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Admin Promotion Request for Orphaned Board on Free Account
The sole board admin's account was deactivated, I am the only remaining member, and I need to be promoted to admin to reopen it. This is the board URL (https://trello.com/b/hBWWJmDR) . Thank you
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Copy Options
We copy our cards often and was wondering if there is an option to select attachments eg. pdf only or JPEG and PNG only etc.?
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Mirroring Options
Is there an ability to select card elements, particaly attachments/photos without internal comments or custom fields being mirrored from the origianl card? We copy cards to outside contractors who upload photos when jobs are completed. At the moment we have to physically copy the photo to get a copy back onto our original…
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I need information about buckup policy.
I would appreciate your assistance in providing the information requested below, as it is required for an internal security assessment and inventory review.* Backup Frequency: Real-time (Continuous), Daily, Weekly, Monthly * Backup Retention: 5 generations, 30 generations * Backup Destination: AWS, Microsoft Azure, Google…
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Only 9 users but cannot add more
Hello, I only have nine users on my board but it is not allowing me to add another. Please advice. Thanks, Amie
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I accidentally closed my Trello board and can no longer access or recover it
I am the creator and administrator of a Trello board called “MARKETING NOLA.” I accidentally selected the “Close board” option from the Trello iPhone app because I wanted to remove the board from my view, as I am no longer working on that project. After doing this, the app showed an error saying that the operation could…
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nearly all tasks catalogued for a year and a half MISSING. can they be restored?
Have logged in to Trello to discover all my workflow daily task checklists collated and completed over a year and a half are apparently missing. Has anyone experienced this? Why? Most importantly, were you able to locate & restore all info? Thank you