Opsgenie Migration
Created Jan 27, 2025, Last active Jul 23, 2026
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Opsgenie Migration Office Hours Featured
Update Jan 2026: We are currently pausing the opsgenie migration office hours program due to low turnout. We are hoping to launch this program again in the future. If you benefitted or would benefit ...
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Welcome to the Opsgenie Migration group. This group is designed to be a supportive forum to help you plan a move from Opsgenie to Jira Service Management. We encourage you to take your tim...
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Hi Everyone Should others be keen to replicate impact timings in incidents, here's how you can do it. Upvote the feature request (https://jira.atlassian.com/browse/JSDCLOUD-18998), then follow...
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Hey all! We currently use OpsGenie just for alerts. If a customer submits a specific ticket to Zendesk, OpsGenie alerts the on-call staff. We're moving from Zendesk to Hubspot, which doesn't have ...
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Is anybody else stuck at the "Waiting for host to start the webinar" waiting screen for the March 3 2026 10am ET office hour? I saw five people have RSVPed to the event, so there must be a few ...
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Hi folks, Thanks to those who registered for and attended the second session of Opsgenie Migration office hours! It's our pleasure to host these sessions & provide support to our communit...
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Hi folks, Thanks to those who registered for and attended the second session of Opsgenie Migration office hours! It's our pleasure to host these sessions & provide support to our communit...
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I want to be able to programmatically add/remove users from the Global Operations Admin role. This role is set via the Operations -> Settings -> Role assignment screen. There isn...
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Within the Opsgenie app, there was the ability to call or email a user directly from within the app. View user directory and user details on an Android View user directory and user detail...
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We have an instance of Opsgenie that was created prior to the acquisition. We also have an instance of JSM that was created prior to the acquisition. These two instances are not associate...
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We are in the process of performing our migration from Opsgenie to JSM Operations. With the migration, Opsgenie teams become Atlassian teams. That's great. Love the consistency of using the same team...
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Hi folks, Thanks to those who registered for and attended the second session of Opsgenie Migration office hours! It's our pleasure to host these sessions & provide support to our communit...
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Hi Community, Thank you for taking the time to attend our Opsgenie Migration Office Hours on [date]! We look forward to continuing to work with you to ensure a smooth transition from Opsgenie. ...
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Hi folks, Thanks to those who registered for and attended the second session of Opsgenie Migration office hours! It's our pleasure to host these sessions & provide support to our communit...
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Hi folks, Thanks to those who registered for and attended the first session of Opsgenie Migration office hours! It's our pleasure to host these sessions & provide support to our community...
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...orresponding JSM API endpoints. Is it true that in order to have multiple custom routing rules you have to be on the JSM Premium plan (in other words, we can’t be on the Standard plan)? Yes, that's c...
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We have several integrations set up on OpsGenie to Prometheus and Grafana per team. When we migrate to JSM, will the existing API keys work or will we need to generate new ones and update accordingl...
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Hi Community, Thank you for taking the time to attend our Opsgenie Migration Office Hours on July 1! We look forward to continuing to work with you to ensure a smooth transition from Opsgenie. ...
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Hi folks, Thanks to those who registered for and attended the first session of Opsgenie Migration office hours! It's our pleasure to host these sessions & provide support to our community...
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Happy Friday, Atlassian Community! Hope you're ready to wrap up the week with some fresh insights. Today, we've got another Bite-sized Learning edition, and this time, guest lecturer @Aditya Man...
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Hey, Atlassian Community! 👋🏻 Let's kick off the week with a fresh Bite-sized Learning installment! We hope you enjoyed last week's installment on the Introduction to Compass Operations, led by&nb...
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TGIF (depending on where in the world you are), Atlassian Community! 👋🏻 I can’t think of a better way to close out the week than some new learnings, and today we’re back with another bite-sized i...
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UPDATE: Thank you to those that joined us for this live AMA event! You can check out the event—including a walkthrough of the migration process, and live Q&A—in the recording below: &nbs...
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Atlassian has announced a major update for Opsgenie users. Opsgenie’s capabilities are now fully integrated into Atlassian’s platform, enhancing incident management and alerting for IT and DevOps tea...
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When will the OpsGenie feature that allows monitoring of 3rd party Atlassian Status Pages be migrated to JSM? This doesn't appear to be covered in any of the migration documentation or FAQs sh...
Description
For Opsgenie customers planning a move to Jira Service Management. Bring your questions about planning a move, the moving process, and getting started with operations in Jira Service Management.
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