Opsgenie

Hi! Is there any way we can make the Jira Integration only create alerts on a time frame? I finally got it to filter only the right alerts but I wanted the alerts to only happen on after-hours. Help...

• jira-service-desk-cloud
• opsgenie

Ops Genie Service Now integration is not updating the ops genie alert id or alias on the incident. The alert upon creation in ops genie should update the ops genie alert id on service now's incident.

• opsgenie

We have number of teams working on same project in different timezone , in this case how your tool trigger notification in regard to their timings . suppose i have escalated an issue and i want to co...

• opsgenie

At Atlassian, we operate always-on services for thousands of customers. We’ve learned a lot about responding to incidents and downtime. Now, we’re sharing what we’ve learned in the first-ever print...

• incident-management
• jira-service-desk
• opsgenie
• statuspage

Hey all Been using opsgenie for about 2 years or so. (from before it was Atlassian)  They recently updated their UI to "match Atlassian standards" and I find it much less useful now. I have a...

• opsgenie

I am looking for a network monitoring solution to deploy on-premise. I can't work with Opsgenie because it's in the cloud and I work with very sensitieve data.  Data that is so sensitive that ...

• opsgenie

Is Opegenie have "alert on floating window" feature. I am looking the below feature.  If I place the mouse pointer on Opegeine alert then it should show alert details in the floating windo...

• opsgenie

Hey, We have a system which keeps track of when each server last checked in. The data is available by using a restful JSON API. Is it possible for Opsgenie to call the API, and then if the timestamp ...

• opsgenie

HI, I am getting an error when creating an alert in a powershell script. The command below: start /d "c:\lamp" lamp createAlert --message "Destination Host Unreachable from [MBT_Storage]" --source ...

• opsgenie
• powershell

Hello, I am experimenting with the OpsGenie free version to see what it can do.  I am caught in a catch-22 regarding alerts.  If I specify a team as responder, I need to define a 'route' f...

• opsgenie

Hi,   I'm new to using OPS Genie and currently studying the documentation as i'm planning on automating the creation of incidents based on the alerts we receive.   I'm also studying Mar...

• opsgenie

Hi, I want use opsgenie to ack problems on Zabbix (via Marid). When i ack on opsgenie, on the /var/log/opsgenie/marid/script.log i have message: ERROR: [Acknowledge]: Could not execute at Zabbix; r...

• opsgenie
• zabbix

Hi, new to Ops Genie, i was experimenting with generating reports today and found that when using download data inside a report, and selecting the 3 dots inside a panel on the report dashboard, (vs s...

• opsgenie
• report

I'm having trouble mapping an extra opsgenie field to the company on ServiceNow. Can someone help me?

• opsgenie
• organization
• servicenow

Hi, I read somewhere (i can;t find the link now) about OPsGenie on Premise. I just wanted to check, is this a self hosted offering of OpsGenie?

• opsgenie

What are sub-tasks in a story? Who creates it? Suppose I am writing a story for login screen, can OTP authentication be a sub-task in it?

• opsgenie

Hi, Users will only be notified on responder alerts on priority P2 or P1. For P1 and P2 alerts an incident will be created (Associate, Owner and Responder). Global Policies: 1. Decrease the priori...

• opsgenie

Hi everyone, I have configured my Jira instance to collate all the issues within our project portfolio into a capacity plan program I created in Big Hand. I am using the original estimate to estimat...

• jira

Haven't found a way to make current calendars in OpsGenie sync with Outlook Calendar. When exporting to outlook I get the message:  Add this Internet Calendar to Outlook and subscribe to update...

• opsgenie

I am using webhook to trigger alert from Azure Application Insights but failed to receive alert in OpsGenie. I can send alert by email but I really want to use webhook. I also used the new Azure port...

• azure
• insight
• opsgenie

Am I missing it, or is there a way to schedule a report with the alert details?  If I go to "Alert Analytics" and run a report for a specific period of time for a specific integration or team.&n...

• opsgenie

Update: Our AMA with @Serhat Can is complete! Thank you everyone for taking the time to write your questions and participate, you are the folks that make the community enriching and fun! If...

• opsgenie

Hi. Are there any plans to integrate Opsgenie to the Ivanti ITSM platform? Thanks.

• opsgenie

With the recent cloudflare network problem, our sites went down. Of course, opsgenie received alerts form several systems and kept beeping and showing up notifications  for all of then. So the ...

• opsgenie

Hi everyone! We'd like to understand how to map Jira's Priority field to OpsGenie's. I read through the documentation but Jira has a global set that we can't modify to include the P1-5 substrings. ...

• opsgenie