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How to route alerts *only* to Slack?

George Daole-Wellman
George Daole-Wellman
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March 17, 2025

I have an alert defined in prometheus and an integration in Opsgenie matching on the alert message to send it to a specific Slack channel. However it still also pages the person currently on-call for that team, I want this alert to only go to that Slack channel. Is there a way I can prevent this paging anyone through the app, SMS, and phone and only go to Slack?

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Chris DeGidio
Chris DeGidio
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 18, 2025

hi @George Daole-Wellman 

You can create a Notification policy under the Opsgenie team receiving that alert so that is does not notify. 

Full documentation can be viewed on this here: 

https://support.atlassian.com/opsgenie/docs/create-and-manage-team-alert-policies/#Notification-Policy 

- Chris 

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