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Opsgenie
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I need to find out how to escalate an alert to another team. The other team will have a schedule rotation and the person on call should be able to view the alert is assigned to their team.
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I am looking for average time to ACK an escalation as well as any other useful data
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We've set up notifications based on alert priorities. P1 through P3 alerts will notify dev team users, staggering times between escalations. This was agreed to by our management team and I am not inc...
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Hi I have set my opsgenie account to send me a push notification immediately on the app. It still takes 10 minutes to send the push notification to my phone. Is there anyway to make it real time. I h...
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I am looking to review previous alerts over the past month, but only between the hours of 6PM-6AM. Instead of doing this individually for each day in the last month, is there a way to search for all...
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Hello, I have Opsgenie integrated with our JSM cloud project. What I'm looking for is a way to accomplish this: When an issue is assigned in our JSM, I want the alert in Ops Genie to b...
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i have configured a routing rule, escalation, and schedule (roster) for our opsgenie team but there's a requirement to send the alert to all team members as well. alert comes in via API int...
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Buen día, actualmente recibo notificaciones que estoy de guardia pero es un grupo que no existe.
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Hi, I am trying to create an integration rule where I could use multiple alert processing rule set so that i could receive different alerts for open, close, acknowledge from single integration. My so...
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Greetings, I am testing Essentials trial, want to have automated phone calls from StruxureWare during off hours for certain critical hardware we have to monitor in our company. Configured integratio...
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Alerts are created via API integration. using the same integration, notes are added to alerts. When an alert is created, a JSM issue created. When a note is added, via API, to the alert, t...
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Deal bloatware makers! The question is in the title. Following the the write-up on escalations api here; https://docs.opsgenie.com/docs/escalation-api curl -X DELETE 'https://api.eu.opsgenie.com...
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When checking "User details and activity" report under Analytics -> User Management Report, we noticed that "Last logged in" column shows wrong data for some users. In comparison, the report for u...
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I have an iphone 16 Pro and running Ops Genie. I am not able to hear the alerts and the settings do not appear to be correct (comparing with an iphone 15 the settings are different) all the se...
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Hi Team, I've this information in tabular format, and it comes as an alert as synced with Opsgenie. I wanted to activate teams integration with Opsgenie, however, I'm unable to achieve that tabular...
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In opsgenie starring multiple saved searches is not allowing
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I am looking to integrate Jira incident queues with opsgenie so that the on call engineers are notified any Priority 1 incident when created to avoid chances of ignoring , the on call engineers can b...
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From what I can tell - webhooks are outbound only? Can I send webhooks TO opsgenie and send alerts based off that payload data?
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Hi, I'm trying to query alerts by a date including a hour, minute and second timestamp. Following query returns 1 alert object, which is expected: https://api.eu.opsgenie.com/v2/alerts?query...
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Hello Everyone, In my company we are contemplating at OpsGenie as an Option for our Incident Management process. Is there a way to get a hold of a TAM or someone that ca...
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I'm having trouble with converting targets to webhooks. In OpsGenie, I've successfully created an integration for a OpsGenie Configuration. I use the [Create Trigger] feature...
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Hi, we are managing support for multiple products. We have 1 level1 team whith multiproducts capabilities. And we have 1 team of Engineers per product or Service So : 2 services : ServiceA and...
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i tried to integrate the google chat with the opsgenie for that in the integration section i had selected webhook as option and given the google chat webhook and turned on the the integra...
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We have a product that will only send out notifications via SMS.. these are critical as they have to do with safety systems on ships, we have some users who live in dodgy cell reception areas, ...
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We are using the Stackdriver Integration actions to generate various different alerts. To achieve this, i'm trying to filter on the name of the alert policy that is received by the integration via th...
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