Jira

We are on the Standard Enterprise Plan and I would like to add Atlassian Intelligence. We don't need Rovo yet.  Is it possible to add it or get access to it? 

• Question
• cloud
• confluence
• jira
• jira-cloud

How an an incoming email with several addressed in the TO and CC field be part of the JIRA ticket so comments/ responses from the agent can be sent to all of these addresses in the To and CC field? A...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

I can't see time tracking in the task details in the backlog even though I have time tracking enabled in settings, what can I do?

• Question
• cloud
• jira
• jira-cloud

On a Kanban board, we track how long an issue has been "in progress" via the WIP Aging Chart: If you notice the highlighted story, it shows that it's been active for more than 87 days.&n...

• Question
• cloud
• jira
• jira-cloud

I have 2 Jira cloud projects. The 2 projects need different workflows. I copied the 1st project workflow, edited, and renamed it. Now I can't publish my 2nd project workflow (HA Workflow). HA...

• Question
• cloud
• jira
• jira-cloud

Hi all,   I have been wracking my brain the last few days writing automations to solve a problem (that should be a feature..) but anyway, I'm having an issue when setting the field for automat...

• Question
• automation
• cloud
• jira
• jira-automation
• jira-cloud

Hello. I Have created a nice template in our Jira Servicedesk and when im cloning issue iin case on escalation for our Developers to JIRA Software project, the template will get totally messed up in ...

• Question
• cloud
• jira
• jira-cloud

• Question
• cloud
• jira
• jira-cloud

Hi all - I am having a hard time trying to fix SLA times. Currently, the times are 7 hours off. A ticket will state Created 7:16, but in reality, it is 12:16 EST. I can't figure out how to get it to...

• Question
• cloud
• jira
• jira-cloud
• sla
• time

The process i followed  ### Step-by-Step Guide to Revert Description Using Jira Automation 1. **Create an Automation Rule**: -Go to **Project Settings** > **Automation**. - Click on **Cre...

• Question
• cloud
• jira
• jira-cloud

We are currently on a very large instance of Jira DC v 9.12.10 that is used by many 1000's of teams across the company. For some of our teams, we've recently adopted SAFe and had the Jira admins cr...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

I would like to see list of projects and understand priority of importance, timeline when they will be completed, and list of employee resources involved.

• Question
• cloud
• jira
• jira-cloud

  Good afternoon everybody. How can I create a filter, where I can list an issue linked to an epic, showing the statuses of both in the same filter? of the child Issue and the epic?  

• Question
• cloud
• jira
• jira-cloud
• jira-cloud-administration
• not-applicable

We have a tab/variable in Jira called 'Link Added' so that when one of our cards reaches the 'link added' stage were able to select it as so. We have 8 cards that have reached link added' but on our ...

• Question
• cloud
• jira
• jira-cloud

How can I fix the following error when exporting from Jira to Excel :  must set field "siteId" in request.   I read many times the same issue but no clear solution...

• Question
• cloud
• jira
• jira-cloud

After about two months of working on adding tasks with my team, I noticed today that many of the tasks that I had previously added to the project had disappeared from the project. I don’t know why.

• Question
• cloud
• jira
• jira-cloud

As a part of a Jira clean up, I'm trying to use scriptrunner for Jira Cloud to search for specific issue types in archived projects and bulk move them to a different issue type. We need to do this to...

• Question
• cloud
• jira
• jira-cloud

I have an automation that is trying to create different subtasks on an issue depending on the values of 2 custom fields: Region & Entity. I keep getting an error in the audit log that says the f...

• Question
• cloud
• jira
• jira-cloud

Hello, I am looking for a way to create templates for issues. I have a lot of recurring tasks/tickets that I may have to do every week and I don't always want to write almost the same thing in the ti...

• Question
• cloud
• it
• it-service
• jira
• jira-cloud
• +4 more tags...

I've been trying to set a rule to validate the labels of a Bug to ensure they belong to a fixed set of allowed values. The rule is simple, if any value was entered that doesn't match the regex, the r...

• Question
• cloud
• jira
• jira-cloud

Hi! How I can force the user to have a task have at least one subtask before moving to another state?

• Question
• cloud
• jira
• jira-cloud

What is the impact to existing projects and existing issues, if I add additional issue types above the epic issue type in the hierarchy? Will everything work as before for all existing projects and i...

• Question
• cloud
• jira
• jira-cloud
• jira-software

I've made a new issue type, a level higher than an epic. This issue type shows up in the backlog of the board when adding a board specific component to it. However epics are not shown there and have ...

• Question
• cloud
• jira
• jira-cloud

We have 1 Backlog. We have 3 Boards that work off that Backlog. (Scrum Board, Dev Board, Kanban Board)   Goal: Is to have 2 Active Sprint Boards that are showing different (Epics/Task/Improve...

• Question
• cloud
• jira
• jira-cloud

My request is for the Jira team to really improve security and support automated processes. The purpose of having short-lived tokens is to enable automation. The limit of 10 tokens per user is fine a...

• Question
• data-center
• jira
• jira-data-center
• jira-software