"Create Issue" in active sprint view for subtask issue type only seen in 1 of the columns

[Sherwin Soriano]

Hi!

I would like to inquire on how can check as to why when we hover our mouse, this "Create Issue" for sub-task in active sprint only shows in one of the columns and not on the other columns.

This is a company managed project and using scrum board.

Is this by design?

[Pasam Venkateshwarrao]

@Sherwin Soriano  can you refer the doc shared by Derek the explaination is good if it helps to solve your query

https://community.atlassian.com/t5/Jira-Cloud-Admins-articles/TIL-How-to-prevent-Ticket-creation-in-a-status-with-Transition/ba-p/2958283

[Pasam Venkateshwarrao]

Hi @Sherwin Soriano 

Thanks for Reaching out to the community,can you please check the Board configuration of the Active sprints whether the child issues/Timeline is enabled or not.

Hope this helps

[Pasam Venkateshwarrao]

@Sherwin Soriano can you check this?

[Pasam Venkateshwarrao]

@Sherwin Soriano have you checked the configuration which i shared the screenshots

[Sherwin Soriano]

Apologies, I was on leave. Checking today.

[Sherwin Soriano]

I checked, seems to enabled 

[Seifallah Bellassoued]

Hi @Sherwin Soriano

The "Create Issue" button is visible depending on your workflow configuration.

It appears only in columns mapped to:

• An initial status, or
• A status with a global transition

Best Regards,

[Sherwin Soriano]

@Seifallah Bellassoued where do I check this one? I checked our workflow configuration, there is nothing in there about mapping and create issue button.

[Seifallah Bellassoued]

As per the shared screen, only columns mapped with Done status will not have "Create Issue" button except if you have conditions configured in the workflow.

[Sherwin Soriano]

@Seifallah Bellassoued which screenshot did you see that?