"Create Issue" in active sprint view for subtask issue type only seen in 1 of the columns

Sherwin Soriano
Contributor
February 24, 2025

Hi!

 

I would like to inquire on how can check as to why when we hover our mouse, this "Create Issue" for sub-task in active sprint only shows in one of the columns and not on the other columns.

2025_02_25_15_22_18_Jaguars_Sprint_25.04_Delivery_Squad_Jaguars_SCRUM_Board_Scrum_Board_Jira.jpg

This is a company managed project and using scrum board.

Is this by design?

2 answers

0 votes
Pasam Venkateshwarrao
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February 24, 2025

Hi @Sherwin Soriano 

 

Thanks for Reaching out to the community,can you please check the Board configuration of the Active sprints whether the child issues/Timeline is enabled or not.

Screenshot 2025-02-25 at 10.59.32 AM.pngScreenshot 2025-02-25 at 10.59.23 AM.pngScreenshot 2025-02-25 at 10.59.07 AM.png

 

Hope this helps

Pasam Venkateshwarrao
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February 24, 2025

@Sherwin Soriano can you check this?

0 votes
Seifallah Bellassoued
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February 24, 2025

Hi @Sherwin Soriano

 

The "Create Issue" button is visible depending on your workflow configuration.

It appears only in columns mapped to:

  • An initial status, or
  • A status with a global transition

 

Best Regards,

Sherwin Soriano
Contributor
February 24, 2025

@Seifallah Bellassoued where do I check this one? I checked our workflow configuration, there is nothing in there about mapping and create issue button.

2025_02_25_16_17_45_Manage_Workflow_Jira_Work_Microsoft_Edge3.jpg2025_02_25_16_17_45_Manage_Workflow_Jira_Work_Microsoft_Edge2.jpg2025_02_25_16_17_45_Manage_Workflow_Jira_Work_Microsoft_Edge1.jpg

Seifallah Bellassoued
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February 24, 2025

As per the shared screen, only columns mapped with Done status will not have "Create Issue" button except if you have conditions configured in the workflow.

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