Cloning issue from JSD to JIRA Software
František Vůjtek
Contributor
Hello. I Have created a nice template in our Jira Servicedesk and when im cloning issue iin case on escalation for our Developers to JIRA Software project, the template will get totally messed up in case of formatting. Why is JIRA doing? It should be the same thing, but it will somehow totally make something different.
This is request in JSD with correct format
Here is the JIRA Software which is doing some weird things when the issue is cloned and descriptiuon is copied from JSD to Jira software.
Here is the automation
Can somebody tell me why and how i can get it copied without issues?
I have tried it with rest apis but there is problem with the screenshots..
Thank you!