The tasks I recorded in my project disappeared.

HUZMH EDU
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February 20, 2025

After about two months of working on adding tasks with my team, I noticed today that many of the tasks that I had previously added to the project had disappeared from the project. I don’t know why.

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Stephen_Lugton
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February 20, 2025

Hi @HUZMH EDU 

We need a bit more information to be able to help you.

How are you viewing your tasks e.g. on a Kanban board, in a list view etc.

What status were the tasks that you can no longer see e.g. Done

 

To help with this information, can you select the filters dropdown from the top navigation bar and then view all issues from the bottom of the dropdown can you choose the 'Basic' button on the right hand side and then from the project dropdown find and click on you project, then look at the list of tasks and see if you can find the missing tasks in that list?

filters.png

HUZMH EDU
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February 20, 2025

Hello, yes on the board Kanban.

Yes, the tasks that disappeared are in the Done column.

The interface I have is not identical to the one you sent in the picture and I cannot access the tools you mentioned.

HUZMH EDU
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February 20, 2025

Well done, it appeared in the issues screen, but I want it to appear in the main project interface. How do I do that?

@Stephen_Lugton 

Stephen_Lugton
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February 21, 2025

Hi @HUZMH EDU 

I haven't found a way to show older Done tickets for a team managed board apart from the issues board

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Answer accepted
Seifallah Bellassoued February 20, 2025

Dear @HUZMH EDU

If your project is company managed, you need to check the folowing:

  • Browse Permission
  • Delete permission
  • Issue Security if any

If your project is team managed, you need to check if there is any restriction configured on your issue types.

HUZMH EDU
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February 20, 2025

The project is managed by a team, not a company.

How do I check restrictions?

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