We are currently on a very large instance of Jira DC v 9.12.10 that is used by many 1000's of teams across the company.
For some of our teams, we've recently adopted SAFe and had the Jira admins create new issue types to support our needed hierarchy ("Portfolio Epic" --> "Feature" --> "Story" --> "SubTask") and updated the issue type hierarchy to place "Feature" at the same level (level 1) as the out of the box "Epic" issue type.
We'd like the "Feature" issue type to work like "Epic" does to appear in the Epic panel on the backlog tab of our Sprint board but the "Epic Status" and "Epic Name" fields shows as locked and can not be assigned to the new "Feature" issue type.
We've been told this was solved in Cloud where new issue types can be created to act like the "Epic" level, but has anyone solved this in DC?