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Slack Notifications for New Work Items to Assignee

Laura Clarke
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August 22, 2025

I have the Jira Cloud app installed in Slack and have been using it since January 2025. When the app was first set up, when a new work item was created, I would receive a DM from Jira Cloud with the message that "[Reporter] created a [issue type] that you are assigned to" with a preview of the work item. 

Screenshot 2025-08-22 at 4.04.28 PM.png

The last time I received such a notification was June 13th. I cannot determine if a setting was changed, my notification settings in the Jira Cloud app in Slack are the same. When new work items are created that I am assigned to, I no longer receive the Slack DM, but I am still receiving DMs about status transitions and comments.

 

Screenshot 2025-08-22 at 4.07.25 PM.png

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