Comment endless scrolling when editing or adding comment. Can't save.

[Hannah Rozelle]

As of this week (August 18–22), when I try to edit or add a comment on a ticket that includes an image, I can’t scroll past the image to continue typing. The scroll bar moves and the indicator shrinks, but the comment itself doesn’t move. At that point, I can’t save the comment or take any action — I’m completely stuck. I added a screenshot that blurs out the actual images but shows the issue.

[Tomislav Tobijas]

Hey @Hannah Rozelle ,

Have you tried using an incognito window or maybe a different browser (btw, which one are you using?) to see if you can replicate this behavior there?

Also, are your other colleagues experiencing the same thing?

I've tried replicating this on multiple sites, but didn't manage to do so 👀 Scroll would work as expected every time.

There is one suggestion related to the comment panel/section JRACLOUD-93383: UI Comment section partial box offscreen, but I don't think it's related to what you're seeing.

Cheers,
Tobi