Synchronizing WorkItem links into the description from Polarion, the thumbnail icons get enlarged
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On Jira Cloud, when synchronizing Work Item (WI) links into the description from Polarion, the thumbnail icons get enlarged and render as 183px × 183px instead of the expected 16px × 16px.
On Jira On-Premise, the same WI links display correctly at the smaller size.
No additional styling is being applied from our side, and both environments use the same synchronization logic.
Has anyone else encountered this behavior on Jira Cloud?
Is this expected behavior in Cloud, or is there a known workaround to keep the thumbnails at the proper size?
Details:
- Works correctly on Jira On-Premise (thumbnail renders 16px × 16px).
- On Jira Cloud, the thumbnail gets enlarged (183px × 183px).
- The rendering difference seems to come from Jira Cloud itself.
Please refer to the attached screenshot.
Jira Cloud Screenshots:
Jira On-Premise Screenshots:
Any guidance would be appreciated!