Over the last few years, we’ve heard a consistent message from admins, champions, and power users: you like that Jira keeps improving, but it’s too hard to keep up with what’s changing, when it’s lan...
Hi everyone , I’ve been working with Jira for a while now, and in my project I came across a few common challenges. Sharing a few of them here along with what worked for me. These are simple thi...
Hi Community! 👋 We're excited to invite 2-3 customers to participate in an exclusive Early Access Program (EAP) for the new Jira Software Timeline. This is your chance to get early access to power...
Hey Community 👋 Happy to announce that you can now use Atlassian Teams natively in automation rules to keep your workflows scalable and accurate. What's new? Easily route issues and assign wor...
📣 All aboard with Jira + Loom! Attention admins: The Teamwork Collection is here to help you improve and customize your user onboarding experience in Jira. With Jira's new custom onboarding featur...
This one is for the developers out there! We've added four new AI models to Rovo Dev CLI: Claude Haiku 4.5, Claude Opus 4.5 (the most capable model), GPT-5.2, and GPT-5.2-Codex. Check out our guida...
If you’ve been following our Bite-Size Learning Series for Jira Plans, you’ve already seen how Jira Plans can bring work from multiple projects and teams into one place. Now,...
If you are using business timeline, you might have notice the new visual changes. Before rolling it out further, we want feedback from active Jira business project users who rely on timeline planning...
Update 1/15/26 If you’ve been following this video series, you’ve seen how Jira Plans can bring work from multiple projects and teams into one place. Now, we’re making it e...
Out-of-the-box insights into productivity, bottlenecks, blockers, and areas for improvement for software teams Hey Atlassian Community ! We’re thrilled to announce that the Development f...
Hi Jira community! For the development teams out there, we've got some new resources to help you transform software development with AI-powered workflows, starting with planning in Jira. Rovo Dev...
Hey, Jira community! We know many of you are the go-to Jira experts on your teams – the ones everyone asks for tips, tricks, and best practices. We wanted you to be among the first to know we've laun...
Do you want to learn more about Atlassian? Then take a look at our video series: Atlassian Answered ⭐️ With Atlassian Answered, the amazing @Kevin Lee answers your top questions about Atl...
Hi Atlassian Community! We’re excited to announce custom onboarding for Jira Cloud. Welcome new site users with a tailored experience and set them up for success from day one. Available in Jira Pre...
Hello and welcome to the Jira Community! We’re sharing some of our favourite resources to help you and your teams get started on your Jira journeys: Are you a Jira Admin? Join us...
While importing test cases in jira shows the following error messages. Please explain how to fix? { "errors": [ { "elementNumber": 0, "errors": { "customfield10733": "Field 'customfield10733' canno...
We use GitHub and Jira together and we have configured their integration. I'm keen to have our GitHub PRs link back to their corresponding Jira work items and our GitHub admins appear to have follow...
Adding comments and updating them have become very difficult. Updating a comment Goto a comment where there many comments already available in the ticket. to update a comment, On clicking edit i...
...tlassian' returned an error: {"error":true,"message":"You don't have permission to connect via API token. Please ask your organization admin for access."}
Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Anonymous ID: "ff6dc5c0-8a03-46aa-a13e-0969b121d36a")
I have github for atlassian configured in my tenant but a couple of users including myself do not see it in our connected apps section of our profile.
Currently, a blocker is being placed by QA for the ticket. Should the ticket simply get moved backwards to "In DEV"? How can the work of the QA get represented as they are technically tes...
Across multiple projects in JIRA we are seeing OPEN issues in list views with the issue key crossed out. I have tried everything I can to figure this out, but to no avail. I feel like this happened a...
It used to be that you could set your home page in Jira by clicking on your profile. Then it seems like it just was defaulting to whatever page you had open last. Now, it is just defaulting to a rand...
Hello team, We are considering setting up the native integration between Zendesk and Jira. If we have this set up, and there is a Jira task linked to a Zendesk ticket, what does a user see on the Ji...
In the 'description' of this automated work item is the email address of the person assigned to the task. This doesnt really do us any good so I'm trying to automate a way to extract this information...
Hello Atlassian Community, My company has both Jira and Jira Service management in our environment. JSM is used as our main ITSM tool and is how customers reach out to the IT teams for their...
soy usuario administrador, cuando intento ingresar a la herramienta no me permite acceder como administrador, varios usuarios de mi organizaión estan pasando por la misma situación, no les permite ac...
Today we arrived and we cant get into aour workspace. Some employees can still work at Jira..but not me and our Jira Administrator. HELP..please!
Hi All, since upgrading to Jira DC 10.3.19, whenever we add a 'Component/s selection containing '&' Jira interprets it as '&s'. It does display correctly in the issues raised that have tha...
Could you move project archiving to the standard plan? Instead of making project tracking easier in Jira, the current setup is making it more difficult.
Hi everyone, We are looking to build a general Employee Expense Reimbursement process using Jira Service Management (JSM). Since we have a relatively low volume of monthly requests, we are trying to...
Trying to help a user change their full name. I can't change it even though I'm an Org Admin. Not using verified domain but that wouldn't work anyways because the user is a contractor and their email...
Hi All, is there a way to add completed work items to a closed sprint?
We use a DL in some of our Jira filters by utilizing the membersof() function. The DL or distribution list is a single point where a manager can add new members to their team. The Teams ...
Issue Description: I am currently facing several permission-related blockers in Jira that are preventing me from managing the product backlog and moving tasks forward. Specifically: Field Access: ...
I'm trying to get around the 200 limit cap on the lookup automation by using the lookupObject function and pulling the data from attributes in Assets but receiving the following error which I can't s...
Hi everyone! I'm studying Jira use cases for my professional development and came across the topic of using it for marketing campaigns. I've heard Jira is probably not the most liked project manageme...
I've been using Jira daily and got tired of it living in a browser tab, so I built a lightweight desktop wrapper called Jira Desktop Unofficial (JDU). It's built with Tauri (Rust) instead of Electr...
Hi, I would like to ask for advice for the automation rule creation: Count number of days in 'New' status and add this number into number field. Currently I configured this and doesn't gi...
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