Welcome to the Atlassian Community!
Could you please provide more details? This will help the community members better understand the issue and assist you further.
Cheers!
Here on the portal we can't grant access to instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances.
Not even official Atlassian Support will honour such a request.
You will need to contact an admin of the instance or the IT department of the company the instance belongs to.
Or when is the last time you have used the Jira instance and is this a free instance?
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