CIO-BPT projects were migrated to Jira Cloud

[KEN BRADSHAW]

CIO-BPT projects were migrated to Jira Cloud (ibm-cio.atlassian.net) on Aug 21.  This project in Jira DC is now read-only.

We received this notice.  It was our first notice.  None of our team leads were notified.  None of our team is trained on Jira Cloud.  We no longer can work tickets.  What do we do?

[Fazila Ashraf]

Hi @KEN BRADSHAW 

Have you checked with your IT Atlassian admin team on what happened here? Are you a Jira admin or user in the Jira setup?

[KEN BRADSHAW]

I am just a team member so I assume just a user in the Jira setup.  I do not know who is our IT Atlassian admin team.  

[Fazila Ashraf]

@KEN BRADSHAW , Escalate to your local IT team and have them help you in finding your Atlassian IT admins.

The migration , training and communication should be your org's Atlassian IT team's responsibility.

If you do not find them at all , try to reach out to Atlassian support team via https://support.atlassian.com/contact/#/  to see if they can help you with the contacts.