Hi there, In my next gen project, all done issues are showing on the board (150+), which seems silly to me. Is this intentional? Not just silly, but on the backlog, it's making it unusable frankly....
I want to clone a Jira Service Desk ticket to Jira Core I've tried the option "Create linked issue" as well as cloning and moving but I have not succeed. The problem is that the issue ca...
Version: 7.9.2 on prem I would like the a custom field using Interval Field type to not do workday calculations. If I enter "14h" I do not want it to display that as "1d 6h" I want to see 14h. Any...
Hi In order to perform some testing I am restoring an XML backup of an AWS hosted JIRA Data Centre into a Dev Windows JIRA instance. The restore completes without error but I am not able to log int...
...fter creation and added a public comment with the response to that question/request type raised. And this is possible using the service desk automation. I am wondering, (and this is the challenge h...
Hi! I hope you guys can help me, I use JIRA everyday at work. I've got a personal filter so I can view the issues I want in the timesheets. Everything worked fine until someday. It just started to ...
Hi Team, I have a Select List Field in that I have 5 Values. So, here I set the Default Value for that Select List Field. I created a Screen and I added that Select List field to that Screen and I ...
Inside the main project i'd like to seperate a couple of issues away from the rest of the "normal" issues, and make them browseable and editeable only for certain people (management). ...
Hi all, Is it possible in JIRA, using the common GUI, to select all the issues "Resolved" between 2 given dates? In SQL, it will give us something such as : SELECT * FROM issues WHERE statu...
I have multiple JIRA projects and want to grant some users with access only to one of the projects. How do I do that? Thanks!
I have dozens of issues in my next-gen project in the backlog. The backlog has two regions "Backlog" and "Board". The issues in the "Board" region show in the TO DO column on the main board view. The...
I saw in documentation that project administrator can manage field configuration , in my instance i logged on as project administrator and i can not manage field configuration Can someon...
Hello! 1) how to create viewing rules in one project for task authors? 2) so that the author can only see the tasks created by him? or several authors working on group tasks (so...
Hello everyone, does user need to have a service deks license to create an issue via Confluence? (We have a portal users set up in service desk - no need for license). But having problem to...
Hi Friends, We are in the middle of upgradation , I mean dev env upgraded and QA and prod we are working on. so but we have some projects which are ready to move production can we mi...
One of our users is writing his "comments" by the log work function. So, no comments, and therefore no notifications. How can we connect the work log to comments to get this user using comments wit...
My organisation has an enterprise Jira instance. We now want to use Zephyr for Jira. I want to know the following details: 1. Does license for Zephyr for Jira has to match Jira license 2. Can separ...
When I try to import a .csv file I am able to map all the fields except for comments. Comments does not appear to be in the drop down menu. I use "Issues" then "Import Issues from CSV" and it is says...
Hi, I have close to 4000 Jira Key for which i need JiraID for the same. Is there any way i can get them using Any api
I have so far been unsuccessful in setting up Delegated LDAP. Based on what I have found scouring the internet so far I have some settings that I put in and "testing" the settings works so I know my ...
Intro user, first lesson says to access project in sidebar, but there isn't one on the page.
In our project default settings for notifications, All events give notifications to : All watchers, current assignee, reporter. Some of of our users want the notification de-activated at some event...
Is it possible to alter the allowed values of a custom-field checklist using the REST API? I've found the create/edit meta workarounds which allow me to see the already set values, but I am hoping to...
Como puedo hacer que mis clientes en Jira service desk puedan visualizar mi base de conocimiento
One of my developers spent a considerate amount of time creating new subtasks and putting a work description in for each one. Once he clicks the "Create" button, that work description seems to disapp...
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