Hey there! I'm fairly new to managing Jira, so my apologies if this has been asked before. I've set up a number of issue types (bug, enhancement, story, task, etc.). The bug type can use the defaul...
Hi Currently the Jira Mail Handler will auto assign an issue to the person being CC'ed into the email. Is it possible to disable this feature using the handler parameters? As well,is it poss...
Hello Possible stupid question but I only want members to be able to view the projects they are assigned to but Jira is telling me 'A group name (shown in brackets) indicates that the group is a ...
We did a back up to an xml file on our jira system and when the import was done on a different system the project page is now blank. We are also changing server licenses. I have run the log file t...
I have just started looking at JIRA. On my home dashboard there is a link to "start a trial of greenhopper" which I have tried, but every time, I see: Failed to obtain the details of plugin with ke...
I have an instance of Jira 4.4.3 with a large number of issues of type "user story". Each user story has a large number of subtasks of type "test case". I need to move all of the test cases to a new ...
I've read that Jira provides a vast event sub system that allows for people to author custom listeners to respond to specific events - this looks to be specific to non-hosted Jira. For hosted...
Everytime I want to answer a question about Jira projects beyond the pre-canned reports that come with Jira, I have to export to Excel, pivot, yadda, yadda. I want the ability to schedule a process ...
I installed a 30 day trial of JIRA and the Greenhopper plugin. Yesterday I was using both just fine. Today I receive this message: JIRA Startup Failed You cannot access JIRA at present. Look at...
I must be missing something... The release notes for 4.4.1 talk about having a cog by the filtername to "change owner", but for the life of me, I can't make it appear. I'm on 4.4.4 and I'm definitel...
Hi, I am interested in using information that is captured within the "Transitions" tab in an issue that records all workflow transition executions, users, duration in a particular step of the workflo...
Hello, We're using GreenHopper (v5.8.7) and I have a few questions about editing/moving tasks in sprints. Basicly I faced with these shortcomings: - add stories into a started sprint - dele...
These were never sent to me, and never configured. "mdhughes" and "admin" both do not exist. The setup guides have zero information on creating a user when you have no admin user.
Hi we are trying to connect a new JIRA 5 install to Oracle 10G RAC server.. it is able to connect if I give it an instance name in the SID, but not the service name. Do you have documentation of th...
When I ran the JIRA cli command below, there's an error - see below. CLI is 2.4.0 and JIRA is 4.4.4: jira.bat --server http://jira-stage --user jirauser --password xyz --action getFieldValue --iss...
Hi , Is there a way to configure a project such a way that the ticket need to be reopened once commented on a closed ticket. --Sateesh
Hi, I have not able to find this info anywhere. Is there a way that we can have the Summary and Description fields pre-populated with a text template when an end-user clicks on the "+ Create Issu...
I have the evaluation lisence of jira, trying to get greenhopper up and running but can not copy and paste the lisence for greenhopper, please let me know what to do? Also, I can not see the Agile ...
We want to attach a default label whenever a Bug-type issue is created. For example, when a user creates a bug, it would have a default "needs-triage" label that would get cleared when triage happens...
When an issue is linked to another issue as a duplicate will the state of the duplicate automatically track that of the original issue? Or do I manually have to change the state of the duplicate when...
I already found and used the two dimensional statistics gadget. http://confluence.atlassian.com/display/JIRA/Adding+the+Two-Dimensional+Filter+Statistics+Gadget?focusedCommentId=278071565&#commen...
Hi, we are creating an external client support website and want to give the client the capability to query their support tickets which will be held in JIRA. The support webiste site in our DMZ and JI...
Hi, I have two simple questions.. First.. Imagine that kind of scenario... I have two projects with 5 issue types. I want catch all emails from those projects to JIRA. Can someboody can help me...
Hi, I tried to use UPM today but get "The Atlassian Plugin Exchange server is not reachable". Is it down or something change? I verified that cannot connect to HTTPS site as following openssl s...
I'm trying to customize default workflow of Jira and apply it to a project. So I made a copy of it, named 'Software development', and added a postfunction into "Resolve issue" transition. Specifica...
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