Hello, I am having some difficulties changing the issue type in the service desk portal. Every time I click on the box it is greyed out. What I am trying to get at is to change the issue type from I...
When I select items from my drop down list I cannot view the entire item. When I click onto it to add more I still cannot see the full item which includes important information for our agents.
Hello, I have created a user story. Then I have created 2 tasks from this user story. I have specified estimated time for each tasks. My question is : Why the estimated time for my user story still ...
Hey All, The script below returns a list of Organizations attached to a Service Desk Project. The script works perfectly fine within scriptrunner, however fails to run within Groovy. T...
I want to convert a Kanban board to Scrum board in Jira Datacenter 7.13.1. Is it possible to do that or should I create a new project with Scrum properties?
I would like to be able to track cross project dependencies. I have managed to create a JQL report, however this highlights all dependencies and doesnt filter down to cross project only. It also only...
A validated confluence user is unable to see the draw io image. They are just seeing a blank area where the image should be. See below. Not sure what is causing this. Anyone else experiencing this?
Agile Wallboard Gadget not working on our Samsung TV, Jira Version : Atlassian Jira (v8.3.0#803001-sha1:679cb7f) It's just show blank widget and don't have edit button neither. I tried on Chr...
Hi, I want to link 2 jira instances with Exalate plugin. One instance is Jira software 2000 users on server and the other is Jira service desk 50 agents on server. Do I have to install this plugin ...
Hello All, I wish to fetch system info details (available on : https://<Instance-URL>/secure/admin/ViewSystemInfo.jspa) of JIRA instance using a REST API. The ...
After I changed http to https (8443) in the first page view this error. I did this recourses https://confluence.atlassian.com/jirakb/health-check-jira-base-url-859447384.html
I am currently facing an issue in which a particular user (still active in JIRA) who used to be a JIRA admin but terminated employment in May 2019, is somehow still being logged in between once to tw...
Hi all, I am using a groovy script in a REST endpoint, and I'd like to use the custom field to get value. I have this block of values def value = [ "a9d43495-9bb2-cdb0-99ea": value1, "09fb...
One of my customers tried checking their Jira version (Help --> About Jira). This is what he got: --- License Information for Jira Jira b5be9a5e Copyright © 2002 - 2019 Atlassian Corporation P...
Hi ! i want to recover Project from Jira and make in Json File, here is my cmd : curl -k -w "\r" -H "Content-Type:application/json" -X POST --data @[deleted].json -u username:password ht...
Hi, I tried using the auto-schedule and it scheduled some of the sprints to be over-allocated. at first I thought it was a release dead-line issue, but another sprint within the same release is unde...
Hi, How do I file bugs into portfolio? Specifically using firefox, I have hierarchy level of more than just epic-story. we use initiative-epic.story. when trying to use auto-schedule I ha...
How to export old projects and not only single issues as PDF (ro for audit reasons) including attachments (Word,Excel, as a picture)? The reason is quite simple, every unused project has some custom...
Hello community. Is there any way that a single issue from a Project A with JIRA number XXX-2 is visible in a second Project B with the same number? Can we do this for a specific user? Showing his/he...
Does anyone know where I can raise bugs on the Atlassian Docker images, e.g. https://bitbucket.org/atlassian-docker/docker-atlassian-jira https://bitbucket.org/atlassian-docker/docker-atlassian-co...
Only in the new issue view the field status disappears after a click. The field in the old view is called: workflow. This field is working still fine. We have used the new issue view for a whi...
We are going to migrate Jira from Atlassian cloud to our on-prem server(7.12.3). So we need atlassian support to do this process with out any conflicts & with out lose of DATA. Before that we w...
I have had very little training on jira and I made some changes which are now preventing users to create tickets. I moved some fields around and changed the descriptions on them. Now there are ...
Our company does have 2 Jira Cloud instances, and we want to put them together. Is there a common way to do this? Can I easily backup one instance and restore it to another instance? for examp...
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