Community resources
Community resources
Community resources
Jira Service Management
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Hey Community 👋 In the spirit of the holiday season, we have a very special gift for you: powerful new AI capabilities across Jira Service Management! Below we’ve rounded up a number of new, gener...
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We’re excited to announce you can now connect Assets objects with changes & incidents in Jira Service Management! Available for Premium and Enterprise customers, relevant Assets objects (such a...
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Remember when AI in service management was just a futuristic concept? Well, the future is here!🚀 Our new State of AI in Service Management Report 2024 reveals that a whopping 88% of organizations ...
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Hi Community! It’s Shaun with the Jira Service Management team, and we are back again with our next AMA session. We are inviting you to ask us anything about what’s new in Jira Service Management...
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Hello everyone! Welcome to the Jira Service Management Community. 🙌 This community group is a home for all JSM users, from beginner to expert, to share knowledge and learn from each other. I...
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...ef priorityReason =getFieldById("PriorityReason") if (status == "Blocker") { priorityReason.setRequired(true) priorityReason.setHelpText("Please provide reason behind the blocker") } else { p...
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Natespiers
- Question
- halp
- not-applicable
- subscriptions-and-billing
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So I attempted to do this with the AI feature that assists in creating automations but the results weren't what I was attempting. Essentially what I'm trying to do is that when a specific...
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I would like to know if it is possible to me to embeed a jira workload graph into my sharepoint site home page using as an example an iframe link (its the only way that sharepoint acepts it) but i re...
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Hi, Sorry, Im not good at English. I wrote this question by Japanese. チーム管理プロジェクトでサブタスクを作成しようとしましたが、「サブタスクを作成」を見つけることができませんでした。 以下のドキュメントからサブタスクが作成できると考えておりましたhttps://support.atlass...
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When we resolve a ticket in Jira Service Management, it automatically pops up a window where we have to select a resolution and can add a comment. The part, where the possibility to add a comment is...
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2024-12-27 00:30:16,126-0300 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLogger] ___ Starting the JIRA Plugin System ___________...
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Hi Atlassian Community, I would like to ask: I created the following filter to specifically filter tickets, but I am facing an issue where the filter does not display tickets created from em...
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Error when reverting from 10.3 to 10.0. I have deleted caches and tmp files but I am not sure why I get this error. I also tried creating password encrypted files with java -cp "./*" co...
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...ince [12/26/24 8:27 PM]) to serve the same request for [http://192.168.0.74:8080/login.jsp?permissionViolation=true&os_destination=%2Fsecure%2Fjohnson%2Fevents%2Fdismiss&page_caps=&u...
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Hello all, trying to get a script going to export some data from couple fields onto a sheet. In the Jobs tab of the ScriptRunner settings, there is a template script for generating an email that I pl...
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Does a user need a JIRA Software license to access the JSM Portal and report an issue? We are currently using JIRA only for projects and not operationally so many users will need to report "p...
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Hello, I built a N8N workflow that creates issues with certain information, for some reason new issues created by the automation are not shown in the Board View (Glosa Recibida status which means new...
- Question
- automation
- board
- cloud
- issue-view
- issues
- +4 more tags...
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Hello, i would like to know if it is possible to connect my jira CMDB to a sharepoint list so i could have a lista of my assets, servers, apps, accesses , etc for the solo porpuse of access managemen...
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How to disable in filter page Execell 365 icon export
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Hi When an issue is created by mail, several files are attached. How can I make an automation rule to remove theses files from the issues? My idea is to remove by file name because they are...
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bonjour je poste cette demande à la communauté qui n'est pas d'accès technique mais plutôt processus et projet. Mon management me demande d'étudier la faisabilité de mettre en place un processus de...
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Hi I use JIRA Service Management on Data Center I want to show the reporter's phone number and email in the task I made a Customers table in Assets and added the attributes mail, phone and ji...
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Since last night I get this error I would like to know what this error means. Also, the Service Managment does not appear in my profile. Hash 1KY99DQ Trace 81faf1eee8334fe79b045ab2e...
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I would like to create an Intent which can add/remove users from a distribution list in active directory, any guidance or solution would be appreciated. Create Intent Take information from User suc...
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When changing the status 'In Progress' to 'Resolved' I have created a specific screen. In this screen we can leave a comment to the customer. This in most cases will be a overview of what we have don...
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I have a very simple automation script. When any description is updated, go and create these 4 stories under a xx Epic. While creating stories, also update the story point field with value 1. ...
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We have a workflow setup that allows tickets to be escalated from the customer portal without being approved priorly (by transitioning to "escalated" status). Once approved, the ticket proceeds throu...
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Hi there We are trying to implement JSM on our service desk. It's service desk has group email address for each client company (50+ client companies). I want to add all group email address...
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Hi all, I’m Darshan Hiranandani, working on creating a new request type and need a bit of help. The form I'm designing has 10 fields (of various types), and the goal is for the user ...
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| December 16, 2024 6:03 AM PST |
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