Community resources
Community resources
Community resources
- Community
- Tag: assets
Tag: "assets"
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In the past, I used Reftab as my asset manager in JSM. With the organization I am with now, I am implementing JSM and am currently setting up the JSM Assets feature, which is ok, at best. The issue I...
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Hi, Is there a way to prevent a user with access to an Object Schema from being able to export the data? We are integrating Assets functionality to enrich our JSM Issues with additional i...
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I have created a Rovo agent for the customer portal. This agent requests the necessary data to create a ticket. One of the issues is that it has a mandatory Assets field. Although we have managed t...
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We would build up the CMDB and in there we have all Notebooks and all Applications. but I can only the application to 1 Notebook 1:1 link I need the Link 1:n that I can see if the Licence i...
- Jira
- Question
- assets
- data-center
- jira
- jira-data-center
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Since JSM 5.16 Atlassian moved Assets scripts to /var/atlassian/application-data/jirasd/plugins/assets/groovy_scripts. Is it possible to add this path to Script Runner Script Editor? I would l...
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I recently enabled Assets on my Jira Cloud instance, but I am unable to create or view schemas. I keep receiving a generic error screen (attached). Troubleshooting that I have tried: R...
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How can Bulk Connect Tickets be transferred from one asset to another within the same schema? Is there a method for migrating bulk tickets between assets? Currently, we are working to consolidate a...
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Jira Service Management customer service portal should automatically show the assigned asset to the JSM customer.
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Building on last month’s release momentum, we are excited to announce a major enhancement to Service Collection beginning to roll out Assets to Standard plans which includes 5,000 objects a month a...
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Hi everyone, I’m using Jira Service Management Cloud – Assets, and I’ve noticed what seems like a major UX change. In the old Assets interface, there used to be a clear “Advanced (AQL)” search m...
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For a long time, customers told us: “Assets is the source of truth… as long as someone remembers to refresh it.” Now, that manual step is on its way out. We’ve started rolling this out to c...
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Hello, the client will need to include JSM Assets, however this tool is not included in the quote, as the client will need to subscribe to JSM Assets directly through the Atlassian Administration/B...
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I have trouble creating object with a Project attribute using "Create object": https://developer.atlassian.com/server/jira-servicedesk/rest/v1103/api-group-assets---object/#api-assets-1-0-o...
- Jira
- Question
- assets
- data-center
- jira
- jira-data-center
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First of all, thank you in advance for any assistance! With that said, I have used Jira for many years, but had a pause for about a year and came back to the new cloud version with the Assets...
- Jira
- Question
- assets
- cloud
- jira
- jira-cloud
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I saw a demo in the latest keynote showing Assets being supported directly in the Confluence Global Preview panel. Does anyone know if there is a public roadmap for this or an estimated release d...
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Would it be possible to request for a % view on the pie charts for Asset Dashboard? Let the users choose if it shows the count or a percentage? So we show a percentage in the visual, but to put an op...
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I'm trying to update assets in Jira Assets with information from Intune via the Data Manager. I'm able to pull data from Intune and set up an import, however the source data contains rows for m...
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...ay to manage permissions by isolating assets per district. However, this approach does not scale well and increases administrative overhead as the number of districts and asset types grows. In an e...
- Jira
- Question
- assets
- cloud
- jira
- jira-cloud
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...hange anything in regards with Assets. Is there a way to disable to button in the bottom left that redirects the User to the Assets? If not, is there a way to completely remove, or at least l...
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...bsp; I don't select Assets at the 'Choose' step: I had one issue with an Asset in a project that I didn't migrate (I've deleted it) I removed all Assets from my DC I did Jira re-i...
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My automation is simple: It gets values from my assets and sends them on a webhook to Power Automate. It starts with a lookupobjects objectTypeId = 262 AND "Host Status" IN ("Active") AND "S...
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Hi everyone, I’m working with Jira Assets on a Data Center instance and I’m trying to run an AQL search that returns all objects related to a specific “Location” object, regardless of which object s...
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Hi Atlassian Community! 👋 We have even more updates for you after last week’s releases of Unifying Assets across the Atlassian Platform. I’m excited to share we are also announcing a powerful n...
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If you attended or watched the keynote from Team EU ‘25, we shared that Assets would become its own Platform App and a core part of Atlassian’s Cloud Platform offering—and now you’ll start to see w...
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Hi Everyone, I need to create dashboards and reports for auditing purposes, grouping issues by Branch. The Branch field in my Jira project is a Text field that is automatically populated from Assets...
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