Hi Is it possible to put a backgroumnd color for different sections
I currently have a 12-man team for tech support. However, only core people (5 persons) use Jira Service Desk as some users (7 persons) are considered "muscle" workforce. For short they do not need/us...
Hi, I've lost the admin login after restore a backup from Jira Service Desk. Why doesn't it maintain the original admin login? I did a restore from jira-export.zip.
how to automate invoke rundeck through jira workflow
Is it possible to display personalized fields from a ticket in the exported CSV (report)? F.e. Order Number. We have added some individual fields to the tickets, which we would like to display i...
Is there any way to create a JIRA issue from a Slack message (I know this is possible - wait for the complete use case) and spawn it as a thread in Slack through which comments and approvals can be p...
hello I would like to add appi confluence to my JSD .How I do it ?
These steps below aren't right. There is no option to select "workflows" within "project settings". I have the diagram loaded in from a template, I just cant find any way to apply it to my own and on...
It went from from looking like a sleek modern thing to more of a legacy version, I just got spooked when it didnt look the same. Examples are how the status change and all those options to assign are...
I downloaded Authy for 2FA. I want to remove this process now because my team also use the same account for working purpose. I already deleted 2FA From Authy Authenticator Accounts. I need ver...
Hi all, So I'm revisiting the Atlassian stack recently as our company is growing. We are a small (growing) prof services company that is looking to utilize consultants for technical de...
We have a full Atlassian Cloud ecosystem - Jira Software, Jira Service Desk, Confluence, and Bitbucket. We're looking at using an internal service desk project to manage releases, as there's a built...
Our operation has a field called Sprint and throughout the iteration we may update this field to a future Sprint if it can't be completed within the current Sprint. Anyone have a JQL Query to find th...
Dears, Is Adaptavist ScriptRunner for JIRA 5.6.12 is compatible or not with JIRA Service Desk 3.14.0 Thanks in advance.
Hi All, I am new to all things Jira Service Desk (and Atlassian, or that matter) and have been asked to investigate what some potential pros and cons might be about moving from our self-hosted servi...
Earlier using Git marco in Confluence, we were able to link Git repository. Now it is not working.
Please tell me the mail notification cycle (time) when changing the status or entering a comment. See attached file. →Status change and comment input are notified together I expected to be email...
Hello, we are using Jira Service Desk Server version. I would like to move everithing I have already, issues, mails, attachements to the cloud. I see, that I have to make an export file, I start i...
I'm a happy user of the Automation for Jira addon from Codebarrel. Atlassian recently acquired Codebarrel and just sent out an email saying they will incorporate the functionality from the addon into...
In have a cloud implementation of Jira Service Desk with 2 projects. I want to have some reporting and dashboards and i'm trying to use PowerBI Desktop using the Jira_PowerBI_ContentPack. I ca...
I have installed cute for jira, but donot no where to start in the particular project first,can any one explain me ,where to start using cute for jira from basic step by step manner.. Thanks
Hi all, I am using GenJira system for few different requests. Is there a way to customize tickets depending on the request types? The reason being is that different request types have different req...
Hello community. I have a client who is using our Jira Service Desk. We have recently transferred this client and all their logged issues from one Service Desk, to a new Service Desk unde...
Hello All, its there a chance to put Issue Link Field on Customer Portal??
Hi there! I have recently discovered that the parent page that JSD automatically creates when setting up the linked Confluence project shows up in search results on the Help Desk. What type o...
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