I'm a happy user of the Automation for Jira addon from Codebarrel. Atlassian recently acquired Codebarrel and just sent out an email saying they will incorporate the functionality from the addon into Jira. That is all great.
However, the email also stated that when the functionality has been added to Jira, they will automatically upgrade addon customers to a trial of their Jira Premium plan for 90 days. When the trial expires, the customers must downgrade the plan to Standard to avoid being billed for Premium.
We're using the Standard plan and have no use for the extended support that is currently the main difference between Standard and Premium (https://www.atlassian.com/software/jira/pricing).
For me this is not a decent way to treat your customers. Why should existing customers that have already chosen a specific plan take care to downgrade from this trial to avoid the additional cost?
Am I the only one who thinks this is a strange move from Atlassian?
Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...
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