Hello community. I have a client who is using our Jira Service Desk. We have recently transferred this client and all their logged issues from one Service Desk, to a new Service Desk under an organization. The client can no longer see the issues under their account in the new service desk. They still see that they have X number of requests but when they click on this they see nothing.
If they log a new issue they can see it. It's only the legacy issues that got moved from one service desk to another.
Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...
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