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Export to c:\inetpub


we are using Jira Service Desk Server version.

I would like to move everithing I have already, issues, mails, attachements to the cloud.

I see, that I have to make an export file, I start it and I receive the message, zhat is in the following directory: C:\inetpub\wwwroot\Jira\export.

It is unfortunately empty.

Can I change the path, or could you tell me what to do?


Thanks in advance!



Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 26, 2020

I suspect you are looking at your local machine, not the directory on the server.

You should find a .zip file in there timestamped at the time you clicked "create backup".

If it is not creating anything, you will need to read your logs to find out why it is failing.

Like Zsolt Benedek likes this

I found in in this moment. You have right. :)

Thanks !

I made the export and the import in the cloud.

I sse the users, projekt names, but I cannot see the issues.

is still loading...

Any idea?


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