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Level 1: Seed
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Next: Root
1 badge earned
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Gift kudos to your peers
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Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Come for the products,
stay for the community
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Service Desk - Email notification cycle
Please tell me the mail notification cycle (time) when changing the status or entering a comment.
See attached file.
→Status change and comment input are notified together
I expected to be emailed by action.
But The following email was received
・Email status changes and comments together.
・Email status changes and comments separately.
So I thought there was an action monitoring cycle.