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Hi, I've lost the admin login after restore a backup from Jira Service Desk. Why doesn't it maintain the original admin login? I did a restore from jira-export.zip.
Hi Johan, I can tell that in fact it is bit cumbersome. I've been doing it but my Jira doesn't starts at the step 3. I'm not doing it as a service as it indicates. I got this error:
SERIOUS [Catalina-startStop-1] org.apache.catalina.startup.HostConfig.beforeStart I cannot create directory for deployment: [C: \ Program Files \ Atlassian \ Jira \ conf \ Catalina \ localhost]
FATAL [c.a.jira.startup.JiraStartupLogger] Startup check failed. JIRA will be locked.
this looks like a classic file permission error for the Windows user.
I'd consult with one of your system engineers regarding not being able to write on drive C.