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Jira Align and Jira Integration Best Practices and FAQ Table of Contents

Last updated: 2023/10/24

Use this as a resource to find connections to the vast array of Community Articles related to Jira Align and Jira integration. Know of or write an article that isn't linked? Throw it in the page comments to get it added.

 

General Info

Establishing Connectivity

 


Prior to Configuration

Best Practices

Jira Align Preparation

Jira Health Check

 


Jira Connector Configuration

Basic Info

Custom Fields

Custom Issue Types

State Mapping

Team Mapping

Issue Syncing

Additional Configurations

 


Post Configuration

 


Troubleshooting

General

Board/Spring Mapping Issues

State/Process Step/Status Sync Issues

Issue Sync Issues

 


Older and/or Duplicate Articles

 


Potential Future Articles

  • Fix Version and Release Vehicle Sync FAQs
  • Connector quick start guide
  • Why are Stories syncing but Features (Jira Epics) are not?
  • How do Jira Boards become Jira Align Agile teams?
  • Sprint Alignment Tips and Tricks
  • Integrated Project Permissions

9 comments

Andy - PTC Redundant
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January 9, 2020

I love these types of posts.... should actually be a standard feature of Kronos in my opinion!

Like Tim Keyes likes this
Rae Gibbs
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 11, 2020

Absolutely love this!

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Rae Gibbs
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 4, 2020
Like # people like this
Kent Baxley
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 4, 2020

Done @Rae Gibbs Thanks for the suggestion!

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Rae Gibbs
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 5, 2020
Like Rodrigo Cortez likes this
Lorenzo Phillips
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 25, 2021

I can't believe this type of info is not listed anywhere under the default Atlassian areas. HUGE THANK YOU @Kent Baxley for putting this together and making it publicly available. Stumbling upon this page just made my day (maybe even my year)! Lol

Like # people like this
Rae Gibbs
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 13, 2022

@Tina Behers Thanks! It should work now.

Tina Behers January 13, 2022

Thanks @Rae Gibbs 

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