Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Connector - Feature sync failure "Components is required"

Environment:
Jira Align connected and syncing with an instance of Jira.

 

Situation:

  • A newly created Feature in Jira Align fails to create a corresponding Epic in Jira.

  • No errors are seen in the Jira Align audit logs for the feature.

  • Jira Align support sees the following API error on the backend:

ResponseContent:{"errorMessages":[],"errors":{"components":"Components is required."}}, JsonErrors:components=Components is required.

What does this mean?:

  • "Components" has been set to a required field on the Jira project that Jira Align is attempting to sync with. The Jira connector API call to create the Jira Epic does not include a Component entry, which causes the API call to fail.

  • Components is not a supported field within the Jira connector.

What to do?:

  • Remove the Components field from the corresponding Jira project, or, at a minimum, please configure the field on Jira so that it is not required.

1 comment

Peter Jessen Community Leader Dec 07, 2019

HI @Kent Baxley,

Nice concise article. I see this issue way too often when we integrate Jira Align with Jira.

The obvious answer is to have a proper two-day Jira Align Implementation Kick-Off event with one outcome being a well-documented standard for all Jira projects that will map to Jira Align.

Regards,
Peter

Like Kent Baxley likes this

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Jira Align

Best Practices in Jira Align

Hello Jira Align customers! In order to better serve you on your journey with Jira Align, the Community team has worked with the Jira Align team to curate the content in this collection to better s...

703 views 1 11
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you