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Environment:
Jira Align connected and syncing with an instance of Jira.
Situation:
A newly created Feature in Jira Align fails to create a corresponding Epic in Jira.
No errors are seen in the Jira Align audit logs for the feature.
Jira Align support sees the following API error on the backend:
ResponseContent:{"errorMessages":[],"errors":{"components":"Components is required."}}, JsonErrors:components=Components is required.
What does this mean?:
"Components" has been set to a required field on the Jira project that Jira Align is attempting to sync with. The Jira connector API call to create the Jira Epic does not include a Component entry, which causes the API call to fail.
Components is not a supported field within the Jira connector.
What to do?:
Kent Baxley
1 comment