The Jira and Jira Align Integration functions using an API Service Account. This will be an account created in Jira for the purpose of syncing data between the two applications.
The Jira and Jira Align Integration API Service Account will require the following permissions on all integrated Projects.
The Jira and Jira Align Integration API Service Account can access Jira via Basic Authentication for Jira Server and Data Center, API Token for Jira Cloud, and OAuth 1.0 for all three. The account who's credentials or API token are entered into the Jira Align UI will serve as the API Service Account.
The account that is logged into Jira when allowing an OAuth handshake will serve as the API Service account. More information on configuring OAuth between Jira and Jira Align can be found here:
Updates made by the API Service Account inside of Jira will be reflected in the Jira UI as made by the API Service Account. Updates made by the API Service Account inside of Jira Align will be reflected in the Jira Align Audit Logs as being made by an External System. To view which user made the update in each application you can use the "View in Jira" button in Jira Align and Web Links in Jira to view cross application Audit Logs and Histories.
Tim KeyesAtlassian Team
Due to recent challenges of most companies having to move to virtual and remote PI planning events, the Jira Align Solutions Architects wanted to start to capture some best practices and FAQ Table of...
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