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Jira Align connected and syncing with an instance of Jira.
A newly created Feature in Jira Align fails to create a corresponding Epic in Jira.
No errors are seen in the Jira Align audit logs for the feature.
Jira Align support sees the following API error on the backend:
ResponseHeader_Content-Type:application/json;charset=UTF-8, JsonErrors:priority=The priority selected is invalid.
What does this mean?:
Suggestions on what to do?:
Work with your Jira Administrator to ensure that the priority field is available on Jira and that there is alignment between Jira and Jira Align on valid priorities that can be set.
Premier Support Engineer