Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,365,267
Community Members
 
Community Events
168
Community Groups

Creating a Jira Service Account with Groups and Permission Schemes for Jira Align

One way to create a Jira Service Account (to use with Jira Align) with the correct permissions is to first create a group and assign it the correct permission scheme.

1. Navigate to Administration > User management > Groups.

2. Add group. In the example, I used "jira-service-acct" as the Group Name.

Screen Shot 2021-02-08 at 9.52.25 AM.png

3. Navigate to Administration > Issues > Permission Schemes.

Screen Shot 2021-02-08 at 9.53.00 AM.png

4. Click Add permission scheme.

Screen Shot 2021-02-08 at 9.53.10 AM.png

5. Grant the permissions according to this chart. 

image.png

Screen Shot 2021-02-08 at 9.53.42 AM.png

Screen Shot 2021-02-08 at 9.53.58 AM.png

Screen Shot 2021-02-08 at 9.54.05 AM.png

6. Navigate to Administration > User management > Users. Click Create user.

Note: For Jira Cloud, this window will ask you to Invite Users as opposed to creating them.

Screen Shot 2021-02-08 at 9.55.25 AM.png

7. Navigate to Administration > User management > Groups. Click Edit members next to your Jira Service Account Group name.

8. Type in the Service Account username in the Add members to selected group(s) field and click Add selected users.

Screen Shot 2021-02-08 at 9.57.05 AM.pngScreen Shot 2021-02-08 at 9.56.39 AM.png

 

Additional Materials

Jira and Jira Align Integration: Creating an API Service Account 

3 comments

Excellent write up!

Like James McCulley likes this

Hi @James McCulley 

Thank you for this excellent article ! It was very helpful.

I still need a few precisions about that Service Account :

- Does it have to be a Jira Administrator or a non admin account with "Admin projects" rights on the relevant projects is sufficient ?

- Also, does it have to be a "Super Admin" in Jira Align to make it work properly ?

Many thanks.

Kind regards,

Hina Tufail

Hello,

Excellent article ! It was very helpful just adding 1 point After Step4 ,

We have to add name and description for account and than add permissions as mention above.

Regards,

Gunjan Mota

Comment

Log in or Sign up to comment
TAGS

Atlassian Community Events