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Creating a Jira Service Account with Groups and Permission Schemes for Jira Align

One way to create a Jira Service Account (to use with Jira Align) with the correct permissions is to first create a group and assign it the correct permission scheme.

1. Navigate to Administration > User management > Groups.

2. Add group. In the example, I used "jira-service-acct" as the Group Name.

Screen Shot 2021-02-08 at 9.52.25 AM.png

3. Navigate to Administration > Issues > Permission Schemes.

Screen Shot 2021-02-08 at 9.53.00 AM.png

4. Click Add permission scheme.

Screen Shot 2021-02-08 at 9.53.10 AM.png

5. Grant the permissions according to this chart. 


Screen Shot 2021-02-08 at 9.53.42 AM.png

Screen Shot 2021-02-08 at 9.53.58 AM.png

Screen Shot 2021-02-08 at 9.54.05 AM.png

6. Navigate to Administration > User management > Users. Click Create user.

Screen Shot 2021-02-08 at 9.55.25 AM.png

7. Navigate to Administration > User management > Groups. Click Edit members next to your Jira Service Account Group name.

8. Type in the Service Account username in the Add members to selected group(s) field and click Add selected users.

Screen Shot 2021-02-08 at 9.57.05 AM.pngScreen Shot 2021-02-08 at 9.56.39 AM.png

1 comment

Excellent write up!

Like James McCulley likes this


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