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The transition for the "Done" status of stories must have a Post Function of, "The Resolution of the issue will be set to Done." This also applies to all custom issue types that are being mapped to a story type in Jira Align on the Custom Issues tab in the Jira connector.
This is needed to make sure the resolution date is set. The connector uses the resolution date from Jira to mark the story as accepted in Jira Align.
Perform the following steps in Jira.
1. Click on the Settings cog
2. Select Issues
3. Click on Workflows
4. Click View on the appropriate workflow
5. Click on the Done status in the Transition (id) column
6. Click the Post Functions tab
7. Ensure there is an option listed for, "The Resolution of the issue will be set to Done."
8. Click Create Draft
9. Click "Done"
10. Click the Post Functions tab
11. Click Add post function
12. Select the radio button for "Update Issue Field"
13. Click Add
14. Select "Resolution" from the Issue Field dropdown
15. Select "Done" from the Field Value dropdown
16. Click Add
17. Click Publish Draft
The transition for all other statuses of stories in the workflow must have a Post Function of, "The value of field Resolution will be cleared." This also applies to all custom issue types that are being mapped to a story type in Jira Align on the Custom Issues tab in the Jira connector.
If the issue is moved from a "Done" status to a previous status, the value in the Resolution needs to be cleared. Since the connector uses the Resolution Date to mark the story as "Accepted" in Jira Align, if the Resolution is not cleared, the Resolution Date remains. This will cause the stories to be out of sync between the two tools or the story may revert to a "Done" status in Jira and "Accepted" in Jira Align.
Follow the same steps above but select a non-"Done" status for Step 5. Then pick up here with Step 7.
7. Ensure there is an option listed for, "The value of field Resolution will be cleared."
8. Click Create Draft
9. Click on Add post function
10. Select the radio button for "Clear Field Value"
11. Click Add
12. Select "Resolution" from the Field dropdown
13. Click Add
14. If Post Function is added, click Publish Draft at the top
Rae Gibbs
Atlassian TeamEnterprise Solutions Architect, Jira Align
Atlassian
Atlanta, GA
8 accepted answers
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