Atlassian Automation

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• Discussion
• automation
• cloud
• jira-software

I want to pull all the issues for web. I have API Key. Looking for query to pull issues using CURL command.

• Question
• automation

We have a Docupedia Space (Confluence) which we use to spread knowledge about products. For each product we have one Docupedia page, based on same template. The information which we have in these pa...

• Question
• automation
• confluence
• filter
• table
• table-filter
• +4 more tags...

In asset management project.         When "Asset Reconciled Status" = No Then the following fields should be: "Reconciliation Remark" "Reconciliation Date"

• Discussion
• asset-management
• automation
• data-center

...lso true when "web request" is set to "HEAD" instead of GET. The backend goes on and follows the redirect - as per the screenshot. Does anyone have any tips on preventing this? Or how to access t...

• Question
• automation
• cloud

  Hey all, I've set up an automation rule that is supposed to close the "Father" issue, which is linked to several other issues with the "Implements" link type. My goal is for the "Father" is...

• Question
• automation
• done
• jira-product-discovery
• trigger

Hey all, Does anyone know how can i create automation for Discovery project, there's a link that called Delivery tickets that i can relate Idea to an epic in the Software project. i want to ...

• Question
• automation
• jira
• jira-product-discovery
• link

In Jira Automation, I used `{{lookupIssues.customfield_10001}}` to query and get the value `[652354565fvf56585cggh, 45628456ghkg55668ghh]`. I want to use Advanced Edit to apply this value to another ...

• Question
• automation

Hello Team, I'm quite new to the whole automation on Jira so bear with me, what I'm trying to do is when I receive a new issue created with the summary of VPN Tunnel Down, to create an issue but whe...

• Question
• automation

Hey all, i would like to know what can i do in this situation I asked IT to create a user and set him as admin so he can use a Token. the thing is that is its only mail and not a real user, how can...

• Question
• jira
• token
• users

  We have Content Archiving through which i would like to set owners and put expiration date at page level, so if the process is expiring annually the set owner should get a reminder a month in...

• Question
• automation

I'm working on an automation which sends a Slack message with a summary of the results of a Lookup Issues search.  I'm trying to pull a value from a Lookup table (which converts the issue type ...

• Question
• automation

Hello All,  First of all, Apologies for the quality of picture I have created an automation so as to get a notification whenever a new jira issue is added to a closed or cancelled epic.  ...

• Question
• automation
• cloud
• jira

Hello everyone! I have a Jira integration with Gitlab, as well as some automation on screenshot below that receive a Jira Issue Keys related to current release tag from webhook, parse them, send a m...

• Question
• automation
• gitlab
• integration
• smart-value
• webhook

Hi All, It looks like {{issue.properties}} smart value returns a JSON object. I would like to do some list-based operations on these properties, such as getting the number of properties or finding ...

• Question
• automation
• json
• property
• smart-value

hi,  I am using Atlassian SDK to create issue. I have a problem setting a value for a custom field. It always ends with this error : "customfield_15870":"Invalid format. Expected an array of o...

• Question
• automation
• cloud

    I am encountering an error while trying to automate the calculation of story points in Jira using smart values based on custom fields. The custom fields involved are "Complexity", "Ef...

• Discussion
• automation

Hello Community, Fighting this one up to a point i could really wish some help.. I have an automation rule that triggers every time a new customer is added to a list from Salesforce. It is than loo...

• Question
• automation

Hi,   Probably someone asked this question before, but I can't find something that is matching my requirement The context I'm setting up a schedule for assigning issues to a group of s...

• Question
• automation
• jira-service-management-cloud
• round-robin

Update 26 August, 2024 We’ve just shipped an update to the ‘Send Microsoft Teams message’ action in Automation. The action now uses Workflows in Microsoft Teams to send messages from your automatio...

• Article
• automation

Hi all! We’re hosting a live AMA on August 27th all about automation in Jira Service Management, and we would love to see if you have any questions you want us to answer. We’ll be answering questio...

• Discussion
• alert
• ansible
• automation
• aws
• azure
• +12 more tags...

Hello all,   A bit of context for my query:   I have two main rules currently which trigger eachother. One detects when a subtask (Lets call it subtask A) start date is changed and edit...

• Question
• automation

Hi,  I need to retrieve some form fields in JSM request description For this, I created an automation, which uses the  API REST Forms format/answers returns me the answers entered by the...

• Question
• automation

   If "3rd Party Vendor Hosted" equals "Yes" Then Vendor Contact Info should be visible    If "3rd Party Vendor Hosted" equals "NO or NA"   Then Vendor Co...

• Question
• automation

Hello, I see we have the ability to create an automation rule from Releases, however, what I can’t find are some good examples for using these rules.  For instance, do folks create changes from...

• Question
• automation
• jira
• jira-software
• jsm