Atlassian Automation

I have tried this option, and it still does not work for me. Please help me 

• Question
• automation

Hi team, it would be good to have support for smart values in the Delay action. My use case. In a FOR loop, I'm creating and linking child tickets. But because all branches are run in parallel, the...

• Discussion
• automation
• cloud

Hi there! I want to build an automation that moves my Jira ticket from the status: "ENGAGEMENT ACTIVE" to the status "SEND NPS" When my "Engagement End" is in the past (i.e. less than 'Toda...

• Question
• automation

Hi, Struggling to think of a soluition here, we have multiple 'Select List (single choice)' fields that are used to rate someting from 1 to 5 in a JSM project. The ask is that when this ticket is p...

• Discussion
• automation
• cloud

Scenario:    Create a form for ‘Deboarding Employee’ that captures :  Employee Name , Last Work Day and Location.  Using Automation - when the form is submitted – email specific ...

• Question
• automation
• jira-data-center

Is there is a way in JSM to send some reminder notifications to reporter?   Use Case : - we set a ticket as Waiting for customer (T0) to get feedback - Notification to be sent if no comment...

• Question
• automation
• jsm
• notification
• reminder
• schedule
• +1 more tag...

I want to create a Jira automation that automatically deploys an ops sub-task to push Bitbucket changes to production without manual intervention. This automation should run twice a week in scrum boa...

• Question
• automation
• cloud

Hi there,   i have a scheduled trigger that checks for statuses of specific issues. The trigger runs as per CRON expression    every 0 0 9-14 ? * THU. The last run should ha...

• Question
• automation

Hi everyone,   Please help me this case for Jira Service Management I would like to create an automation, specifically: The status of a ticket will be automatically changed from Resolved to C...

• Question
• automation

Hi community I have the following hierarchy -  Epic called A  (hierarchy 1)      Task called B  (hierarchy 0)              Subtask...

• Question
• automation
• cloud

I have a Jira Automation that creates a new Confluence page and this works well, but I want to edit/add content to an existing Confluence page with a web request. I'm running into an issue where my ...

• Question
• automation
• confluence
• web-request

Hello, I'm trying to set up an Outgoing Webhook to an external system using Jira Automation. Webhook gets posted successfully, but I get an error message that the webhook is not registered. Does an...

• Question
• automation
• datacenter
• jira-software
• webhooks

Hi guys,   I have a custom field called "Risk Score" which holds a number This custom field is linked to an issuetype = Risk On triggering of an update to this issuetype I want to get all ...

• Question
• automation

  I need a global automation that if I set the status "canceled" to an initiative then all the children, both work packages and epics and stories, take the status canceled

• Question
• automation

We have a Team Managed project in Jira that tracks the status of all our vendors.  Some of the notable fields we have include the following:  Business Owner (people field) - The person wh...

• Question
• automation

When I try to update "Developer" custom field in an automation script it fails with: `Additional fields contains invalid field(s) in 'update' or 'fields' section: Developer`   I had been usin...

• Question
• automation
• custom-field

  Could you set a rule to run only on pages not modified in the last 'n' number of days? Build a rule to list the number of pages and send just one email notification to all the pages. I ...

• Question
• automation

Same user assigned to parent and child ticket based on custom field value In jira cloud

• Discussion
• automation
• cloud

This might be a long shot, but I’m going to ask the community in case someone has already figured this out. I'm trying to use Jira Automation to retrieve the 'Components' data from an Xray Test when...

• Question
• automation
• cloud-automation
• xray

Hi community,   I'm trying to set up an Automation to achieve the following;   I have an Epic in Jira with multiple child issues (stories) that are all in a specific sprint I want to ...

• Question
• automation
• confluence
• html
• post
• smart-value
• +2 more tags...

  Whenever a sub-task is assigned to someone, they should be added as a watcher to the regular issue that the sub-task is a part of. 

• Question
• automation

Has anyone found a way to do round robin assignments based, not on shift hours, but agent availability? We have 3 agents working 8-6 Monday to Friday; but we have to accommodate annual leave and sic...

• Question

Hey!   I would like to link an Ops alert (which I successfully created via a web request in the previous automation step) to the corresponding ticket that triggered this alert in the automatio...

• Question
• automation

Hi I have a custom single user picker field called "Manager" I also know the customfield ID I want to create an automation that creates a subtask when the task transitions (thats no problem). Aft...

• Question
• automation
• jira-cloud

Hi, I have got two variables: 1.) Freepackagers - contains the list of userids taken from the asset list using lookupobjects. 2.) Applications - contains key list of issues. this list is created u...

• Question
• automation