Community resources
Community resources
Community resources
Loom
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I found out recently loom will auto edit my video without my clicking it. How do disable it? I do not want this feature. Since I do not have the AI+ tier, it should be off by default. ...
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- loom
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Can't log in to loom on any account as it gives me authentication errors, can't contact support as I need to be logged in to contact them. Not sure what to do here besides post and hope that s...
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- loom
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Do meeting recordings count towards your ‘Recordings per person’ on Creator Lite plans?
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I recorded several videos today and I’m unable to view them. I see the preview but when I click on the video it just loads indefinitely and never plays. When I try to download it gives me an error me...
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I cannot get audio to record on video
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I am receiving multiple complaints that people are not able to play my videos, I'm running a community event with many tutorials hosted on loom but people are not able to access it. They've tried mul...
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- loom
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I am trying to make a video recording while I talk through a PowerPoint Presentation. Can someone please provide me with a step by step guide on how to do this? I'm getting lost with the ...
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Hi, I want to permanently delete my Atlassian account, but I’m blocked because I’m listed as the last billing admin. I have identified the only active subscription: Loom – Business + AI on ...
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Can you please cancel this
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- loom
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There is attrition in team recently and the Admin of Company's Loom account is no longer with Company nor have access to work emails or 2FA notifications. The Company's HR and CEO would like to...
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- loom
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This is really urgent at this stage, I am paying for Loom but cannot fully access it. I need to change the email address associated with my account. All of the details are below, in the tic...
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- loom
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I recorded a loom video last week and it’s been stuck loading ever since. It really sucks because it took multiple takes to get the video right, and now I’m wondering if I’m even able to get it to lo...
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Hi! The recording option in loom is unavailable to me and the option is grayed out with a lock icon beside "Start Recording" I have already updated my Google Chrome version to it's latest version but...
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- loom
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Hi. I installed the latest version of Loom on my laptop and I want to record a video, but it only opens the built‑in camera. I want to use my USB camera, but it gives an error saying that the camera ...
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- loom
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Hi! I hope someone can help me. So we have a paid plan subscription with Loom. Since there will be migration to Atlassian all creator lite in paid subscription will be transitioning to creat...
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- loom
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I have been trying to delete loom from my laptop but it says that the name doesn't match the app so i can't delete is. when i went on the app it says i can't delete my account because it is linked to...
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- atlassian-accounts
- loom
- not%20applicable
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bonjour lorsque j'enregistre je ne vois que le texte que je partage et je n'ai pas simultanément la vidéo quand je parle , malgré ma sélection initiale Je l'entends mais ne je le vois pas ...
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- loom
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Hello, I had an account with Loom before it became merged with Atlassian. The email of google account (my domain) changed few years ago but when merging with Atlassian, Atlanssian used my old email...
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- loom
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Hello: Here's a video describing my problem. Thank you for any assistance you can provide.
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I'm not sure this is the place for a feature request - it would be useful to be able to record audio only in the desktop app and Chrome extension. Recording audio only on the mobile app doesn't allo...
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I record short (10-15min) Screenrecordings and have been running into issues with the timer sticking and then jumping ahead during the recording. Lately, I cannot even record a video as it just gets ...
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can i screen record with my face in the screen recording like how i would in my macbook? You see how my face is in the corner and im recording my screen
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Now when I when i select "new video" or "record a video" I can't access my notes before I begin. I could pull up the notes with the 7 looms I created before. Now I can't. Something was ch...
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Is there an option to replace the original audio in a recorded video with a new recording? while playing the video recording? I am recording training videos via Screenshare, and if there are b...
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- loom
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Hi Atlassian / Loom Community, Question: Has anyone successfully restored access to a paid Loom admin account after changing the email through an Atlassian account, when Loom starts forcing “use y...
- Question
- loom
