Community resources
Community resources
Community resources
Loom
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We keep getting this error despite being the admin, to log in to loom Please assist
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- loom
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How do you hide the edit section to the right of videos? I've changed my settings but nothing works.
- Question
- loom
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Hey all! Having a whirlwind trying to login to Loom all of a sudden. Getting this error: Oh no...The following error happened during authentication:« Could not authenticate with ...
- Question
- loom
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How to get rid of this subscription after the trial. I dont want a subscription at all. Good news - you're now on a free 14-day Loom Business + AI trial. Your trial ends on Apr 27, 2026. Wha...
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Hi everyone, I'm running into a persistent login issue with Loom and hoping someone has experienced the same or found a fix. Every time I try to sign in using Google, I'm immediately redirected bac...
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I need to log in to my Loom account
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Hello, We're looking for a small group of customers to join an Early Access Program for a set of new Loom features designed to transform Loom into your central video hub for work - a place where te...
- Article
- loom
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Hi, We are sharing one Loom-account in the company but we all have our own JIRA-accounts. Now it seems that we cannot login to our joint Loom-account. Why not? Have you updated this? How do we...
- Question
- atlassian-accounts
- loom
- not%20applicable
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Hello Community, I’m currently facing an issue accessing my previous workspace on Loom and would really appreciate your guidance. Despite support from Atlassian (Billing & Licensing Tea...
- Question
- loom
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Hello: I would like to record using Loom and my laptop camera and ideally once the recording is started I would like to be able to minimize the screen so that it can record in the background but we w...
- Question
- loom
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I am trying to login to my account, but ever since the integration last week, I can't login. My email is afoss@coastal.edu. It tells me the email is incorrect (which it is not). I tried to reset the ...
- Question
- loom
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Since the update, my recordings are no long showing my mouse cursor while recordings and its annoying since the viewers cannot see what i am referring to. I do NOT want to highlight mouse clicks (the...
- Question
- loom
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i keep trying to log in to my account and i get an "oh no" error message. it says to contact support
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Every time it records it doesn't publish in my dashboard and mic never works I tried swapping from headphones to earphones still doesn't work... Please if anyone can help I appreciate ...
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It's not detecting the audio: This message appears: "We are not able to detect any input from your microphone." I have the correct permissions, but I don't understand why it's not detecting it. Can...
- Question
- loom
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Hey I have been logged out of my Loom Account, which I actively use daily. When I try to login I get the following error notification: « Could not authenticate with Atlassian, please try ag...
- Question
- loom
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I have a loom personal account. I recorded many videos. My company made an account and I want to transfer the videos to that account but the "move" button only lets me move a video from within the sa...
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I noticed Loom recently migrated to Atlassian, which prompted me to log back in. I'm in my account now, but it looks like it was downgraded from paid to basic. And I can't see my previous videos reco...
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Hey Loom folks! 👋 Remember that giveaway we shared back in February about custom Jira onboarding with Loom? Here are the details: 🎥 Using Loom for custom Jira onboarding The results are in and...
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How do I get logged in when it says to contact support but there is no way to contact support. So afraid I have lost everything!
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Hello Loom Support Team, I hope you’re doing well. I’m reaching out because I noticed something unusual with my account today. I received a message that I had been logged out, and after logging bac...
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I've cleared my cache, I've updated my browser, and I did a full restart. I am still getting an error; The following error happened during authentication: « Could not authenticate with Atlassian...
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I am unable to access my Loom account anymore, as there is no password field. The system requires me to log in via Atlassian. The email I am using for Loom is my old work email address, a...
- Question
- loom
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Hey you guys did the whole loom transfer thing and i got the notification that i have to re-sign in.. every time i try the url says "about:blank#blocked" i even updated chrome... i even trie...
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I have tried to delete my account but I am not allowed as it is saying I have an outstanding payment or something. I signed up to do a school project and I no longer need loom or atlassian. I do not ...
- Question
- loom
