Community resources
Community resources
Community resources
Loom
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I logged into the new Atlassian App, and none of my Loom videos are there. Where did they all go?
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Since things have switched to Atlassian - my profile picture for my Loom recordings is blurry. I have tried uploading in different formats (png and jpeg), zooming in and out of the photo, etc. Still ...
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It's the front door to everything we do. As a Solution Partner, Loom isn't a nice-to-have — it's the entry point for client work, the kickoff for every engagement, and the engine behind how we...
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- loom
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I have an older Loom account with content and I would like to merge it with my newer Loom account but I am not being prompted and cannot find where I do this. They share a Google log in.
- Question
- loom
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Unable to find how to cancel my account and stop billing sent an email to billing with no response
- Question
- loom
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I have been using loom happily for a long time, a while ago I got some confusing emails that lead me to believe I need to migrate to Atlassain. I created a new account and carried on. Today I have be...
- Question
- loom
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We are currently facing an issue with video uploads in Jira tickets. When we upload a video, it either fails to upload or, in some cases, appears, and after refreshing the page, it does not work. How...
- Question
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Why can' I set up loom to auto-record every meeting I'm invited to by members of my team/org? I am always in several meetings and my team members need to sometimes hold meetings without me. With rea...
- Question
- loom
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I tried to update my billing information but it didn’t accept it.
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Marketing team needs to move fast, especially if you're a one team person, or if your team take care of different aspects of a business. There are several stakeholders that makes part of the producti...
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Hello, I lost access to my Loom workspace - ***@****.com (sign-in with Google), and now I see the message: “You no longer have workspaces with this account.” I believe this may be related to a works...
- Question
- loom
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I am asking for immediate assistance with my account. I recently upgraded to a monthly subscription for $24 to remove the recording time limits for my tutorial videos. However, despite the successful...
- Question
- loom
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When I try to login in/click sign up on loom - I get brought to a page that says the robots are setting you up on Loom, this will only take 1-2 minutes and the page loads across on a bar. When finish...
- Question
- loom
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Hello, I am currently a high school teacher with a Loom account provided by my division. I am changing jobs and will be working for a community college. I was wondering if it would be possible...
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Hi everyone, We're looking for a small group of customers to join an Early Access Program for new Loom features that help you plan and record with confidence, starting with AI Speaker Notes powered...
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I am creating Loom videos for work. If I do not select "Also share system audio", my videos do not capture the sounds playing on my laptop. If I do select "Also share system audio", the sounds playin...
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hello my account i : profiref@gmail.com Please reply to this email only: meital@marktings.co.il I would like to change my own background image by clicking on backgrounds. I cannot use my own i...
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I am trying to login to my old workspace so that I can finally record a video with my bubble actually in the window that I want. However, I have not been able to access my previous account. My new ac...
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Signed up in error Please cancel account immediately
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We’re excited to share that data residency in Germany for Loom is now available. This launch is designed to help organizations meet regional data handling expectations more easily and to make Loom a ...
- Article
- loom
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Trying to create a new loom account. Post creation, directed to naming a team. Post inputting the team name responded with "Something went wrong on our end. Please try again. If this keeps happening,...
- Question
- loom
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When I try to create a workspace through new user registration, I get a message in red text saying, "An error occurred. Please try again," and I cannot proceed. I would like to know how to fix this. ...
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I'm trying to cancel a paid Loom subscription on an account that I can no longer access. My company has rebranded twice, and the original email addresses associated with the account are now deactiva...
- Question
- loom
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loom cannot find the slide when recording, although I've selected 'window' to record
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