I have an email instructing me to transfer Loom content before July 6. The steps include scrolling to "My Workspace Content" and then "Get Started", however, these are not appearing in my personal ac...
I have a Loom account and received an email about Atlassian. I followed the email and verified my email and login still work under Loom. So, all should go well with the transfer to Atlassian. ...
I've been a solopreneur using loom for about 3 or 4 years. I don't know what Atlassian would even do for me. My use is to send links for my videos to a target of people using ema...
I have evergreen trainings. Some students question them because of the date. 2 years old. They are current. This is a loom feature I would like to remove. Is that possible?
Hola El administrador actual ya no esta en la empresa y necesito que se cambie el administrador a mi cuenta. Como lo puedo hacer?
When I exported one of my videos to edit, I noticed there were chunks of audio missing. The one which sits on Loom is fine and all of the audio is there. I compared it by playing it side by side and...
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Hallo, i cant excess workspace. What to do?
I recorded a few training videos and a few of them needed to be stitched together. The issue is the sound level of the videos post stitching are very different. First half normal loudness but the se...
I just wanted to comment on a LOOM video that I was sent to under a beta test for a company... I had to create an account in order to do that... now I am being HOUNDED for payments??? I NEED to cance...
Can I be reimbursed if I cancelled the same day as withdrawn from account.
I own 2 accounts: A and B. All videos belong to account A and are shared with account B. Account B is an active admin user of A's workspace. I dont have the option My Workspace Content -&g...
I am confused by the email I've gotten regarding my Loom workspace. Do I loose access to my video library if I do not take action in regards to this change with Atlassian? Or if I am happy with where...
Loomで録画しましたが、1時間以上経ってもLibraryに表示されません。 録画完了後の画面・URLも確認できません。 アップロード失敗の可能性があるため、ローカルに残っている動画パーツから復旧できるか確認したいです。
I would like to cancel my accunt and all my data from Loom and Atlassian. Could you please let me know exactly what shall I do? Thank you. Best regards, Flavia Pankiewicz
Hello, I was charged for my Loom subscription on June 9 and would like to cancel my subscription and request a refund for this recent charge. I would appreciate your review of my re...
Please, I want to delete my account.
I'm a sole trader with Paid Loom Business Plan. I don't use Teams. I have never invited Team Mates. In only have the one workspace with only me in it. I have folders within my Library for each ...
I cannot figure out how to change the user account admin in Loom. I have been trying to work with support and it isn't working for me. I am getting rerouted to different places and very confused. i c...
I am confused by the emails from Atlassian. I thought that our videos stored within Loom will be fine with the merge. Today, I received an email about transferring videos and the steps listed did not...
Hi there, I don't have another workspace to transfer my videos to. If I don't transfer my videos, am I going to completely lose access to them if they just stay in my current workspace? What...
When I go to Personal Settings, there is not a 'My Workspace Content' option. My videos are all in the Workspace not personal library.
Hi everyone, I’m on an education plan and following the Loom doc to transfer content between workspaces: https://support.atlassian.com/loom/docs/transfer-content-between-workspaces/ In https://www....
Do I need to transfer my videos to a different account? The videos are personal interviews only
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