Loom

I just wanted to comment on a LOOM video that I was sent to under a beta test for a company... I had to create an account in order to do that... now I am being HOUNDED for payments??? I NEED to cance...

• Question
• loom
• user-management

Can I be reimbursed if I cancelled the same day as withdrawn from account.

• Question
• loom
• not%20applicable
• subscriptions-and-billing

I own 2 accounts: A and B. All videos belong to account A and are shared with account  B. Account B is an active admin user of A's workspace. I dont have the option My Workspace Content -&g...

• Question
• loom
• cloud
• trello
• trello-cloud

I am confused by the email I've gotten regarding my Loom workspace. Do I loose access to my video library if I do not take action in regards to this change with Atlassian? Or if I am happy with where...

• Question
• atlassian
• cloud
• loom

Loomで録画しましたが、1時間以上経ってもLibraryに表示されません。 録画完了後の画面・URLも確認できません。 アップロード失敗の可能性があるため、ローカルに残っている動画パーツから復旧できるか確認したいです。

• Question

I would like to cancel my accunt and all my data from Loom and Atlassian. Could you please let me know exactly what shall I do? Thank you. Best regards, Flavia Pankiewicz

• Question
• cloud
• loom

Hello,   I was charged for my Loom subscription on June 9 and would like to cancel my subscription and request a refund for this recent charge.   I would appreciate your review of my re...

• Question
• cloud
• loom

Please, I want to delete my account.

• Question
• cloud
• loom

I'm a sole trader with Paid Loom Business Plan. I don't use Teams.  I have never invited Team Mates. In only have the one workspace with only me in it. I have folders within my Library for each ...

• Question
• loom
• workspace

I cannot figure out how to change the user account admin in Loom. I have been trying to work with support and it isn't working for me. I am getting rerouted to different places and very confused. i c...

• Question
• loom
• not%20applicable
• user-management

I am confused by the emails from Atlassian. I thought that our videos stored within Loom will be fine with the merge. Today, I received an email about transferring videos and the steps listed did not...

• Question
• cloud
• loom

Hi there,   I don't have another workspace to transfer my videos to. If I don't transfer my videos, am I going to completely lose access to them if they just stay in my current workspace? What...

• Question
• cloud
• loom

When I go to Personal Settings, there is not a 'My Workspace Content' option. My videos are all in the Workspace not personal library.   

• Question
• cloud
• loom

Hi everyone, I’m on an education plan and following the Loom doc to transfer content between workspaces: https://support.atlassian.com/loom/docs/transfer-content-between-workspaces/ In https://www....

• Question
• cloud
• loom

Do I need to transfer my videos to a different account? The videos are personal interviews only

• Question
• cloud
• loom

Hi, I’d like to cancel my subscription to this programme before the trial period ends. I can’t find the button or a way to cancel my subscription. thank you, Giulia 

• Question
• loom
• not%20applicable
• security-and-access-policies

I got an email about data transfer to 'a new workspace' by July 6 OR ELSE! how does this apply to me? I only use this to record for my own resources - why is there no one to answer these questions?&...

• Question
• loom

Hi I received a message about migrating files from Loom to Atlassian. Is Loom now a part of Atlassian and is this a required change?   Is everything else the same aregarding plans/billing with...

• Question
• loom

I received an email about transferring content to another workspace before July 6.  If I don't want to move my content to another workspace can it remain where it is without losing any of my vid...

• Question
• loom
• cloud

I just recieved an email to transfer between workspaces by July 6th. I'm thoroughly confused. All I use Loom for is to make videos of directions for my students, and then provide them the link to wat...

• Question
• loom

Good morning, I got your email about transferring content. I only have one workspace, my own personal workspace. Do I need to be worried about transferring content? Also, when I go to my personal set...

• Question
• cloud
• loom

I own a company, and until now I had never used Loom. Today, I decided to give it a try. When I logged in for the first time, Loom suggested that I join a workspace associated with my company. Since...

• Question
• loom

I used to download recorded Zoom meetings when I had vivo Y28. Unfortunately, I lost that device. Now I have bought a new one. I signed into same Google account and Loom Account. I am unable to downl...

• Question
• cloud
• loom

The extension on Arc Browser, which is fully Chrome based, refuse to make camera and microphone working. Can you fix this bug, because there are a lot of browsers based on Chrome and there is no rea...

• Question
• loom

I want to delete my account and associated data under Article 17 of GDPR. I get the above below when I try to do so. I can't get 1:1 chat because I have a 'starter' plan.  " User is last bi...

• Question
• loom