Loom Status says Operational but it's definitely not!

[Smile Stories]

Problem has existed for at least two days now. We are a UK based business and reliant on Loom for several workflows.

Could I get some urgent help please?

Every device our team try (both in the building and remote team members) can not access Loom. This is the page which appears (eventually). 

I can't even get to the Loom Support page. 

We have cleared browser cache on Chrome. We have tried Incognito/ Private Browsing. We have tried other browsers including Safari and Edge. We have tried VPNs to route us via other countries.

What's going on?! We have been Loom users for years without trouble and reall need this sorted.

[Tomislav Tobijas]

Hi @Smile Stories ,

Loom's working for me (on a couple of different workspaces), so it might be that your site/workspace has a specific issue.

I've pinged the forum support team to potentially raise a ticket or just check things out. Someone should get back to you here within a day or so.

Cheers,
Tobi