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Please help me get grandfathered in

Will Anagnos
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July 3, 2026

i have been a client for 6 years striaght. I would like to ask to NOT raise my fee from 15/mo to 24/mo due to my long term loyalty to loom. 

1 answer

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Amanda Barber
Community Champion
July 3, 2026

Hi, @Will Anagnos - you could try reaching out to support but I'm not sure there's any way to avoid the inevitable price increase. You could always go down a tier if you're not using the AI features, too. 

https://www.loom.com/pricing

Reference this page for how to easily reach support: https://community.atlassian.com/forums/Loom-articles/Need-help-with-your-Loom-account-Here-s-how-to-contact-Support/ba-p/3201201

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