Community resources
Community resources
Community resources
Loom
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I'm trying to pay for the service and only have a couple of days left in the trial before the subscription goes away. I put in all my info - I'm in the U.S. and have a U.S. bank - and cannot get the ...
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You are billing me and taking fees for Loom and I dont have Loom, please stop this and refund my money Invoice number: IN-007-708-876
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I have a recording that I need to save/clean somehow. There are 9 seconds where there is a strange noise NOT from my side of things but from LOOM that comes in over my voice. I can hear my voice unde...
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PLEASE PLEASE PLEASE add a timer to the video or a countdown of some sort cause I either go too short or too long never finding a decent middle ground without a dang timer. Finally, can y'all...
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We have thousands of users and many recently started using Loom. A recent occurrence has been offboarded or soon to be offboarded users where we get requests to transfer ownership of their videos in ...
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I am not able to get a code on my email anymore and it is impossible to get through a support ticket as I don't remember the site URL. How can I get in touch with a support staff?
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i need to make a full screen video of just me talking. How do i do this so im not a bubble or box inside the desktop view? thanks!
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I only need to do a couple of videos for job submissions. Is there a trial period for Loom?
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Is there a trial period for one user with Loom?
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I had a trial back in January, but due to unforseen circumstances, I never got to explore Loom. How do I get a restart on the 14 days? None of the emails I have received allow for replies, so I am un...
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Every time we launch the page, Loom cheerfully informs us: Join your team on Loom <user> and <n> others are using Loom... Yes, Loom. We know. We know our coworkers are using Loom. ...
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Since my educational account is set to expire soon, I requested in April to change the email address for my existing Education Loom account to my new educational email address , and the change was pr...
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For some reason my microphone can't be activated anymore. It's enabled in my settings tho. How can I fix this? I need it asap for my business.
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Recently there is an issue across our org when adding Loom notetaker to a meeting to record it. When Loom joins, participants are no longer allowed to add files or paste imates into the meeting chat....
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Hi there-- We're currently in the middle of planning if we want to migrate Creator Lite users to Creator permissions or cancel our Loom subscription. Most of our team only watch videos for t...
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You no longer have workspaces with this account" after cancelling Business plan, week-old ticket, no
Cancelled my Loom Business subscription and lost access to my entire workspace. Now get "You no longer have workspaces with this account" every time I log in. Tried Sign in with Google, email/passwo...
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I need help recording a video, i cannot record a video without screen recording my entire screen. Everytime i try to record a video without selecting the entire screen option it will not let me reco...
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When I open the Loom app, it appears as normal, but after I hit "Record", it closes abruptly after a few seconds.
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My videos are not available, and I confirm that I am on the correct account. This videos must to be available... it´s an urgent issue! Please help me.
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I need some help. My video library are not available. I need help for this.
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Kimball International has a paid account thru Loom. I have been unable to access it since I got married and changed my last name as my account/login was tied to my former last name. I had our I...
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Hello Loom Support Team, I’m having trouble accessing my Loom account. After signing in, I see the following message: “You no longer have workspaces with this account.” I previously had access ...
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Why do they make this so complicated? I’ve downgraded my account to free because it won’t let me delete it. Can anyone point in the right direction?
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Bom dia. Prezados, Criei conta com vocês sem querer e agora não consigo cancelar. Como vocês podem ver, eu nem usei nada. Quero cancelar pois não era para essa conta existir.&nb...
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Pleas to Troubleshoot this video https://www.loom.com/share/603dec82ed15484eaf84b71b5d91b9cf
Atlassian Community Events
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| Monday | ||
| February 20, 2026 9:32 PM PST |