Community resources
Community resources
Community resources
Loom
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Hi. I am trying to log in to my educator account with no luck because it says it is sending a verification email to an address I no longer have access to. I also get a message saying "Your T...
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having this issues with Loom "Oops, please try that again! We had an issue starting the recording. Please try again, and if you still encounter the issue please contact our Support team." I have ...
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Hii There, I accidently created 2 accounts on Loom, one is associated with g****@gmail.com and second one is associated with p****@dcag.ca I have some important work videos on g****@g...
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I joined Loom paid last month for an annual fee and then I have been billed again this month for another annual fee. Obviously, this is not correct. I have raised a ticket by contacting the contact u...
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Hi. I signed up for Loom because I was sent a video from a vendor. I believe they sent it in error. Now I can't cancel Loom and Atlassian. I am told Your account can't be deleted b...
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I just recorded a Loom. Hit stop. Then immediately, it says it's been viewed by anonymous. I click to edit it, still haven't watched myself, or shared it, and now it has two view counts. Are my video...
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I have changed my email address over to a new one and I didnt realise that the email I changed to already had a Google sign in account for Loom. I have tried everything, using the AI chat to...
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I have a tutoring business and I have uploaded recordings of the sessions, most are about 7 minutes long. I have the free trial and it's about to expire and I'm getting emails saying I will lose the ...
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please help me to find mail of support team
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We recently changed email address. I'm trying to log in to the old account and it's sending a pin to the old email which I don't have access anymore. I can't send an email to support, no number to ca...
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I think my Loom account expired and a new one was created for me? Not sure but I need all my old vid
I need to have my old videos availuable to me. Their all missing and it happened when NEXA went from [email address removed for privacy] to [email address removed for privacy]
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Hi there, my recorded video is not bringing out its audio Kindly assist
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Video recorded, editing it, have taken a section out which was not correct, can I add a clip into this section of the video? Currently I only seem to be able to add it at the start or the end.
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Even though AI features are turned on, why does 'Meeting recap unavailable' appear in Loom?
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Hi, I’m having an issue with audio recording on Loom. When I record a meeting (Zoom ) on my Mac: My own voice is recorded correctly Other participants’ audio is recorded only w...
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I have recorded 50 or more recordings. It has stopped working. Turned off computer, logged in and out and it is not working. Nothing on my end has changed. Now what??
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Hello Team, I would like to be made Admin of my workspace; the current one is no longer working with us and the email is no longer active. For this reason, I am not able to edit. Also, how mu...
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I was with loom as a single user. When the acquisition from Atlassian became official, I noticed I was now being charge for 2 users. I have always been a single user. After almost 4...
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I had loom videos in my loom.com account, but now I'm being routed to atlassian and all my loom videos are no where to be found. Please advise Thanks!
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I am trying to record an audiovisual response using a link created in Jotform. When I click the "record" button on the application, I receive an error message in Loom. Lom was the application f...
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Editing typos in transcripts --> in Loom 101, look at the timestamps 02:13, 02:22, and 02:29 where suddenly it's spelled LUME instead of LOOM. or at 04:29 where the transcript says GIRO instead of...
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Guys, we lost access to our Loom domain... we can't receive the code to proceed, and all support channels for logging in or sending emails are down... it's extremely stupid!! There's no phone suppor...
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Hello, i need to change the admin for our account. I cant do anything as the guy has left the company. Any advice would be greatly appreciated, i cant get hold of any contact for support and increasi...
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I got an email weeks ago saying that Loom was going to charge me $144 for my annual subscription renewal. Shocked because I did NOT have it on auto-renewal, I logged in to confirm, I DEFINITELY...
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I've gone into billing and tried to cancel my subscription. I seem to be in an endless loop of help pages, but am unable to change the subscription from a monthly one. I...
Atlassian Community Events
| Subject | Author | Posted |
|---|---|---|
| 40m ago |