Loom

I got an email about data transfer to 'a new workspace' by July 6 OR ELSE! how does this apply to me? I only use this to record for my own resources - why is there no one to answer these questions?&...

• loom

Hi I received a message about migrating files from Loom to Atlassian. Is Loom now a part of Atlassian and is this a required change?   Is everything else the same aregarding plans/billing with...

• loom

I just recieved an email to transfer between workspaces by July 6th. I'm thoroughly confused. All I use Loom for is to make videos of directions for my students, and then provide them the link to wat...

• loom

Good morning, I got your email about transferring content. I only have one workspace, my own personal workspace. Do I need to be worried about transferring content? Also, when I go to my personal set...

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• loom

I own a company, and until now I had never used Loom. Today, I decided to give it a try. When I logged in for the first time, Loom suggested that I join a workspace associated with my company. Since...

• loom

I used to download recorded Zoom meetings when I had vivo Y28. Unfortunately, I lost that device. Now I have bought a new one. I signed into same Google account and Loom Account. I am unable to downl...

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• loom

The extension on Arc Browser, which is fully Chrome based, refuse to make camera and microphone working. Can you fix this bug, because there are a lot of browsers based on Chrome and there is no rea...

• loom

I want to delete my account and associated data under Article 17 of GDPR. I get the above below when I try to do so. I can't get 1:1 chat because I have a 'starter' plan.  " User is last bi...

• loom

Amanda, Thanks for responding. I sincerely appreciate the help. I'm able to get to the point where you left off. It's what happens next that's confusing and repetitive. It asks whether I want a w...

I've been led to believe that I can record a Loom video while inside my Gmail account. Are there any tutorials or instructional videos on how to do this?

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• loom

I am a founder and administrator for my company. It appears a Loom workspace already exists under our company domain, but the employees who originally created and managed it are no longer with the co...

• loom
• cloud
• jira-cloud

I am using free LOOM to make videos for my college class and have student make video responses in class. I really love the app. My question (that I could not find an answer to on your website), is a...

• loom
• cloud

in account settings in my printify  on my shopify store the 'get verification email ' button wont send nor let me type my email, the chat help person suggested I try loom for answers but when I ...

• loom

I had an email from you telling me my free trial is about expire so I clicked on when I was told to do and as put above,  I am trying to add payment details but nothing I type in the boxes come...

• loom

Hello, Often when I go to download a video in the app it says ‘There is a problem our end, try again later’  This is delaying my work, I can’t send the videos to my Clients as I need to edit t...

• loom

Dear Loom Support Team, I am writing to request assistance with restoring access to my historical video library. I recently downgraded my account from a premium tier to the free Starter plan. ...

• loom

アップグレードをしたいのですが、権限が必要ですというメッセージが出てきます。どうしたらいいですか？

• loom

On other platforms, like Dubb, you can write a script for your video and have it on the screen while recording to help make it easier to record the video.  this was a game changer for me when i ...

• loom
• scripts

Hi team. I am having issues logging into the platform, I've just reset my password however am receiving the following error message "Could not authenticate with Altassian, please try again.  i...

• cloud
• loom

Hi team, I’ve just been logged out of my Educator account, and unfortunately I no longer have access to the email address I used to set it up. This means I can’t log in to update the email address m...

• loom

stop my loom account what I don’t need! Please 

• loom
• user-management

I need someone to help me do the right size for youtube shorts,  AI chat gave me directions but the scene is so small I don't think it was correct,  I tried one and youtube did not place it...

• loom

1. Can I have the text for my transcript overlaid on top of the video so that it appears when the video is played, or do I have to use whatever platform editor to add transcript on top (e.g. CapCut f...

• loom

Does anyone know a fix for syncing the audio to a downloaded Loom video? I've downloaded my 5-minute Loom video, but when I play the .mp4 video, the audio does not sync up with the video. 

• loom

I'm trying to make a Loom where my face bubble and my slides show up at the same time. I've got the Chrome extension and use the Loom desktop app. I've gotten it to work a few times but for some reas...

• cloud
• loom