Jira

Hello all, I'm currently exploring the possibility of using JSM as our ITSM tool. I'm interested in finding out how other JSM customers have built out their Change Management process. Is it best pr...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I'm currently working with Jira workflows and want to know about best practices we should follow when we create and edit workflow. I like to know: 1. How can we ensure workflows remain simple and u...

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• cloud
• jira
• jira-cloud

I am trying to get below data in an email using the FOR EACH Loop. But in email I am geeting the lables but blank values. Story ID: {{issue.key}} User Story: {{issue.summary}} Type: {{issue.issuet...

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• cloud
• jira
• jira-cloud

how to make sure smart value is working or not and suppose i have linked issues story and multiple bugs linked with it then in automation  condition if we make issue type equals to bug and want ...

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• cloud
• issue-link
• jira
• jira-automation
• jira-cloud
• +1 more tag...

I am receiving strange and troublesome popups that have nothing to do with the way I work from Jira. They appear to originate from "Jira Product Discovery". How do I disable these distracting pop ups?

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• cloud
• jira
• jira-cloud

Bom dia !  Estou tentando realizar o acesso ao Jira porém o código informado no app não é aceito pelo Jira e não consigo localizar a chave de reuperação da conta. Já fiz alterações de senha , m...

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• cloud
• jira
• jira-cloud

Hello, I'm currently digging into the Atlassian Marketplace API v2 to obtain the app edition of a forge app. I'm using the endpoint /vendors/{vendorId}/reporting/licenses, which should return t...

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• atlassian-marketplace-cloud
• cloud
• forge
• jira
• jira-cloud

I want of use Jira for free, but got the Premium Version free for 30 days. What are the costs then, where can I see it?  

• Question
• cloud
• jira
• jira-cloud
• platform-experiences

I created a story and sub-tasks as well. I was done with one of the sub-tasks, so moved to "Done" status. Now, I explored that there were few things missing, so I pulled back sub-task from "Done" sta...

• Question
• cloud
• jira
• jira-cloud
• jira-software

is there option to generate report where will have only team members? is there option to generate report whoever added under project(editor, viewer etc.,? also wanted users associated the list of p...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I am getting below error while trying to Export the dump

• Question
• cloud
• jira
• jira-cloud

Hi, accidentally I chanand what was the last workfolw scema i was using ged the workflow schema, how can I revert it?

• Question
• cloud
• jira
• jira-cloud

Hello,  When create a new comment in a jira global comment (not reply to one) I started to see a list of people at the bottom of the text area. What is this for and how/where can I remove it?

• Question
• cloud
• jira
• jira-cloud

I have some automated tasks that are created whenever a sprint is created. This works well. However, I would like to set these same tasks to be complete either at the end of the sprint, or after the ...

• Question
• cloud
• jira
• jira-cloud

I am trying to use the field Test_Repository_Path in formula Column in structure  COUNT { IF CONTAINS(Test_Repository_Path, "לקוחות") : 1 } The formula seems to be correct but it doesn't work ...

• Question
• data-center
• jira
• jira-data-center
• structure
• tempo

I want to connect a Oauth2.0 App with the Service Account. When i try to login, i get a MFA Verification send to the E-Mail mytokenid@ServiceAccount.atlassian.com How can i get the MFA Token? &nb...

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• oauth
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hi supporter , "Team" is missing in “People” object for  SFCCR-2627, could you help check when time available？ thanks. [SFCCR-2627] [knife-testing]04864558: [25R2 GA Gating][E05][n41]De...

• Question
• jira
• jira-software
• jira-unknown-hosting-type
• unknown-hosting-type

Hi, Dear Community! We have "Canned Response" in the comment section in Jira. Now, for one of my employees, the section has disappeared. I couldn't find the plugin or anything else; where does it ...

• Question
• data-center
• jira
• jira-data-center
• jsm

Hi, I'm trying to set up Global automation, but I'm having trouble. I have a transaction from Qaing/Waiting for PO --> Done. I want it so that when this transaction occurs, a field in the ticket w...

• Question
• cloud
• jira
• jira-cloud

I've read that the approval step is unique to JSM https://community.atlassian.com/forums/Jira-articles/Add-an-approval-step-using-Jira-Software-and-Work-Management/ba-p/2182531?lightbox-message-...

• Question
• cloud
• jira
• jira-cloud

Hi, I just want to ask how to set up multiple approvals in the sandbox. The setup should work like this: if only Approver A approves, the status stays unapproved. But if both A and B approve, then it...

• Question
• cloud
• jira
• jira-cloud

...t; <extensions>true</extensions> <configuration> <productVersion>${jira.version}</productVersion> &l...

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• assets
• custom-field
• data-center
• insight
• jira
• +2 more tags...

Hi,    The Target Start and Target Finish date format is d/MMM/yy.  However, in Excel, when converting to d/MMM/yy, for September, in CSV file, it shows Sept instead of Sep.  ...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hello Everyone,  As part as our ongoing efforts to improve usability and management of Jira Cloud, we will soon require the “Link Issues” permission on both inward and outward issues. Th...

• Article
• cloud
• jira
• jira-cloud
• linking
• linking-work-items
• +1 more tag...

Hi All, I am having issues updating the originalEstimate field on a JIRA ticket.  The response to my updates is always some variation of the following: response text = {"errorMessages":[],"...

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• cloud
• jira
• jira-cloud
• python-jira