Your Atlassian Cloud products are suspended

[vlatko]

Hello support i was using a free jira plan for my school project and somehow it got suspended and switch to a premium plan is there any change i can get my project back on a free plan

[Trudy Claspill]

Hello @vlatko 

I recommend that you contact the Billing, Licensing, Pricing Support team through the following page for assistance:

https://www.atlassian.com/company/contact/purchasing-licensing#/

[vlatko]

Hey @Trudy Claspill i think this not helps me because i need to switch from premium to a free plan somehow i got a premium trial on my project and the trial is over and now it asks me to pay so i can reactivate my project but i want my project to continue under a free plan