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Report a Security Vulnerability

Vasilis Dimitrakis
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May 4, 2026

Where can I raise the issue that under my notifications I could see notifications from another company, that I am not a part of their organization. 

These happened twice and I got screenshots about their tickets appearing as I was tagged in them, I can see various info about their tickets and when I clicked I get the message that : XXXXX@XXXX.com doesn't have access to Confluence on XXXXXXX.atlassian.net.

Tried to report this via submitting it as a request, It didn't work out. Chat directs me to a link in order to create a ticket that will be once more handled from an AI agent (the same agent). I land where I started.

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Kris Dewachter
Community Champion
May 4, 2026

Hi @Vasilis Dimitrakis ,

You should be able to create a support ticket that is handled by a human. But you have to pass the AI support bot first. I've marked this ticket for Atlassian Support to assist you with this.

Best regards,

Kris

Vasilis Dimitrakis
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 4, 2026

Thank you Kris!

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