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Work log save button not working?

info
May 4, 2026

Hey there - anybody ever encounter the Log Work save button not working?

4 answers

1 accepted

0 votes
Answer accepted
info
May 4, 2026

Seems to have resolved itself now šŸ¤·

Kris Dewachter
Community Champion
May 5, 2026

Good to hear that. Thanks for the update.

0 votes
Adrian Cisternas
May 5, 2026

The workaround will be to open the issue in separate tab not a popup and will work

 

info
May 6, 2026

Will try this - while I originally said it resolved, it started not working again, but is working again this morning (EST).  Weird.

Adrian Cisternas
May 6, 2026

I opened a ticket with Atlassian and they log the incident:
Jira Status - Jira users unable to log time while on business board

Is resolved now and working for me. But check because some customers could be out of the fix or they need to wait for the fix to be deployed in their instances.

0 votes
Adrian Cisternas
May 5, 2026

Is happening on my instance when I open an issue from the board and got the issue in a popup window and try to do time tracking opens another pop up window, the save button doesn't' do anything. 

0 votes
Kris Dewachter
Community Champion
May 4, 2026

Hi @info ,

Welcome to the Atlassian Community.

You mean the button is displayed, but nothing happens when you click it?

Have you tried another browser or incognito window?

Best regards,

Kris

 

info
May 4, 2026

Yep to all.  First issue we've had in...like...10 years of JIRA.

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