unble to re-register URL

[Emiel Greevenbroek]

Good afternoon. 

we would like to access dianet.atlassian.net (again) 

1. when i browse to this URL i cannot acces it as it seems to be unavailable 

2. when i try to (re) register the URL we get the message the URL is already taken. 

can you advise me what to do? 

Kind regards, 
Emiel van Greevenbroek

Teamlead ICT dianet

[Pallavi Shirodkar]

Hi @Emiel Greevenbroek 

Is is the site stil active which you are searching for ?

[Emiel Greevenbroek]

Hi Pallavi,

Yes, when I try to register it, the prompt box tells me the name is already in use.

[Pallavi Shirodkar]

Can you just clear the cache once and try and also try browsing the same in incognito mode once, hope it works.

[Emiel Greevenbroek]

I just tried your suggestion.  but is still gives me the same messages 

[Pallavi Shirodkar]

Thanks for sharing the screenshot, I would suggest please raise a ticket with Atlassian support team and they will figure it out for you.

If the account is deactivated or if there are any other issues they can check it from their end.

[Nikola Perisic]

Hello @Emiel Greevenbroek 

• Do you see your Jira when you click on four dots and see the app drop down?
• Have you tried doing this in the incognito mode too?