JSM is EOS, but it is not still the renewal date
joanna_natial
Contributor
We noticed that Jira Service Management and Customer Service Management are tagged as Service Collection Standard (EoS) in Atlassian Admin.
This is unexpected, as our subscription was recently reviewed and is active with a renewal date in August 2026. Could you please clarify why these products are marked as EoS, whether this impacts support, functionality, or renewals, and if any action is required from our side?
1 answer
Arkadiusz Wroblewski
Rising Star 
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