Jira

We have configured webhook event, to trigger servicenow and it was working perfectly for one project, so now we want to use for some other channel also.. but somehow it's not working for that project...

• Question
• cloud
• jira
• jira-cloud

After I close a ticket in jira I want to have the ticket id as strikethrough to visibly see that the ticket is closed. How do I do this? In the workflow the final status is category is Done. But str...

• Question
• cloud
• jira
• jira-cloud

Software maturity is measured by the number of open cases over time. So I need a chart as below (this shows a project that is just cranking up so very immature code base) that is configurable  ...

• Question
• cloud
• jira
• jira-cloud
• jira-software

I was testing out the free trial and building a whole board for each of my businesses, had API and tokens created and all.  I guess I messed the deadline from when the free trial ended and tried...

• Question
• cloud
• jira
• jira-cloud

 Can we create subtasks inside a subtask (i.e., sub-subtasks) in Jira?

• Question
• cloud
• jira
• jira-cloud

When I log in - my account shows an old Jira someone connected me to. How do I disconnect it?

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• subscriptions-and-billing

~ via 🐍 v3.12.3 󰁽 0% ❯ acli rovodev run ✗ Error: To get started, authenticate your Atlassian account: 1. Create a Rovo Dev scoped API token: https://go.atlassian.com/rovo-dev-api-token 2. Authe...

• Question
• cloud
• jira
• jira-cloud

I logged into the Jira site and was prompted that it had been deactivated and asked whether I would like to activate it. I selected “Yes,” and it showed a loading bar with the message “Activating.” ...

• Question
• cloud
• jira
• jira-cloud

Hello, I am trying to look into an issue why Site Admins for this project are not seeing the "Summary" field appear in the list of fields from the response for the API that gets the create field met...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hello, I am looking forward to taking the Jira Essentials exam in the coming months and I am wondering if there are any in-person testing sites located in the the Atlanta, Georgia area. Thanks!

• Question
• cloud
• jira
• jira-cloud

Hello, I would like to confirm whether the following assumption is correct: that screens with multiple tabs in Jira Cloud have been gradually phased out, and that the Classic Issue View - which supp...

• Question
• cloud
• jira
• jira-cloud

Hello Atlassian Community, As a Jira Administrator managing complex environments, I often observe a friction point between Agile Theory (SAFe) and Tooling Reality. While Jira excels at the Team (Lev...

• Question
• cloud
• jira
• jira-cloud
• safe
• scaled-agile

Hello I want to save a field with the amount of hours a ticket has been in a specific status   The status name is Pending But I want to consider business hoours and working days. My project i...

• Question
• automation-for-jira
• cloud
• cloud-automation
• data%20center
• jira
• +4 more tags...

I had earlier created category entries of a project in jira. its a drop down. but im not able to find the way to add more values to it. the field is showing locked when i go to space settings. &nbsp...

• Question
• cloud
• jira
• jira-cloud
• jira-software

I would like to show the task open on the right side of the my board when i click on a task.  instruction on line seem to be old as they option do not exist now.   

• Question
• cloud
• jira
• jira-cloud

Hi - I am unable to move (reorder) the columns on my Jira board.  I am using an Android mobile device and, in a Team-Managed project.  I don't see the three dots like I do in the web app, w...

• Question
• android
• cloud
• jira
• team-managed

Hi community, I'm trying to set up an automation rule called "Parent Done" in a Jira Software space (Business OPS). Here's what I need: **Goal:** A parent task has 5 subtasks. I only want the pare...

• Question
• cloud
• cloud-automation
• jira
• jira-cloud

Hallo, hoe kan ik maken dat de looptijd van een bovenliggend item (epic/task) automatisch wordt aangepast aan de looptijden van de onderliggende items (task/subtask)? bvb: binnen de epic loopt...

• Question
• cloud
• jira
• jira-cloud

I have several Atlassian applications, but they were created without administrator privileges, so I can't perform other types of integrations and configurations. Now I've created an organization and ...

• Question
• cloud
• jira
• jira-cloud

I see there is an incident, but not sure it is related as this has been an issue for quite a while, where other agents has had to assign the requested participants for the affected Agent.   So...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi,   how can I resolve "Your Jira subscription is being deactivated due to inactivity"? How to reactivate? I have some projects wich need work..   Thank you!

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• user-management

Hello, We are using a custom field with field type 'Select List (cascading)' and we would like some values of the list not to appear as an option for some specific users. Is that possible?   ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I need to confirm the scope of the information visible on the Release Hub screen. Specifically, I want to validate whether, when filtering by a specific Fix Version, the system displays only the user...

• Question
• jira
• jira-software
• jira-unknown-hosting-type
• unknown-hosting-type

I am unable to Start the sprint, End the sprint, Create a sprint. Even unable to create release tags. I am administrator of three different boards and issue persists on all. What can I do to resolve...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

I want restrict Jira Dashboard access in project  for example : in our project we have two dashboard scrum and kanban  i want to restrict access of these these to centain user only. How s...

• Question
• cloud
• jira
• jira-cloud