Get Cycle Time for Specific Time as a Number

[Kim_Vencill]

There is interest in seeing cycle time for all work items for specified period of time as a average number.  See below example from ADO. 

In Jira I can get the average cycle time line graph in Jira reports, but I'm trying to find a way to get the average days like ADO. 

Control chart provides some of glimpse but isn't configurable to specific issue types.

Anyone have any advice if this is possible? 

Anyone 

[James Gamble]

Hola Kim,

Jira can get you part of the way there natively, but I don’t think the built-in reports give you the exact ADO-style KPI number you’re showing without some workaround.

The closest native report is the Control Chart. It can show cycle time for a selected period, including the average, rolling average, and standard deviation. The catch is that it’s still a report/chart view, not really a dashboard tile that simply says “11 days on average.”

For filtering to a specific issue type, I’d try adding a board quick filter such as:

issuetype = Story

Then open the Control Chart and apply that quick filter. You can also add more conditions to exclude work items that would skew the result, such as canceled, duplicate, or non-delivery items, depending on how your workflow is set up.

If you have Atlassian Analytics available with your Enterprise plan, that may be the better native option. The Flow Metrics dashboard is closer to what you’re describing because it supports cycle time and can be filtered by project, date range, Jira work type, and labels.

If you need this as a reusable Jira dashboard gadget with a single average-days number, you’ll probably need Atlassian Analytics, a Marketplace app for cycle time or time-in-status reporting, or an export/API calculation. JQL by itself won’t calculate average cycle time, because it can find issues, but doesn’t calculate elapsed time between workflow statuses and average the result.

So my short answer would be: it’s possible natively as a chart through the Control Chart, possibly better through Atlassian Analytics, but probably not as the exact ADO-style single-number tile using Jira’s standard dashboard gadgets alone.

Thanks,

James