Jira

Hello, We plan to run data backfill: update new custom field for old issues. The trigger in update in the Epic level and then to push the field value down to the related child issue and in some cas...

• Question
• automation
• bulk-edit
• cloud
• jira
• jira-cloud

Hello Jira Community, Our organisation is standardising on Company-managed projects to ensure consistent data and reporting across the company. I am currently configuring standardised workflows and ...

• Question
• cloud
• jira
• jira-cloud

Hello Everyone, I’m removing inactive users from project roles, but the project audit log is showing as empty. The functionality works correctly in the following cases: When there are no groups ...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

In my org there are many users (most of them have left the org) created duplicate Teams under the Jira Cloud instance, I want to do a cleanup of that so one team has only one entry and linked to the ...

• Question
• cloud
• jira
• jira-cloud

  Hi, I haven’t logged into my project for a while and just noticed that my Jira site has been deactivated. Unfortunately, I still need access to the data. Is there any way to have my site re...

• Question
• cloud
• jira
• jira-cloud

Hello everyone, A question for fellow Jira Data Center operators. We are a bit at a loss regarding the Security Bulletin from October 21, 2025. Our situation: We are running Jira Data Center 10.7...

• Question
• data-center
• jira
• jira-data-center

I am attempting to invite a new user to my cloud JIRA, but the e-mails are never received (not sent?)   I am testing with both my own domain (self hosted) but also my @Gmail.com address (to av...

• Question
• cloud
• jira
• jira-cloud
• jira-server
• server

Hello community! On Jira standard tier, there isn't the Delay action that is being used within the automation rule. The goal is to receive delayed notifications for different users that have been a...

• Question
• cloud
• jira
• jira-cloud

Previously I have made labels in one task and they all dissapeared after the task was removed. Is there any settings available to manage labels or anything related to them, other than create them on ...

• Question
• cloud
• jira
• jira-cloud

Added a label in a task, but when creating a task with /jira create, the list for labels is empty.

• Question
• cloud
• jira
• jira-cloud

When I want to display images in the description field or in the comments, I use the rich text editor button to upload the image. I do not use a link to the image as I dont want to host the image on ...

• Question
• cloud
• jira
• jira-cloud

Hi, i removed my colleague from Jira. Is it possible change his status to suspended? I can not find him now. thanks.

• Question
• cloud
• jira
• jira-cloud

I tried to invite another account to my Jira space, but the invited account always gets an error when trying to accept my Jira invitation.

• Question
• cloud
• jira
• jira-cloud

Hi All, I am trying to fetch issues or project details through service account scoped API token. It is not working, please share if you have solution for this issue.  I have given all the per...

• Question
• cloud
• jira
• jira-cloud

How to create testcases under any userstory

• Question
• cloud
• jira
• jira-cloud

The user is unable to submit the ticket during the period from 14:00 to 15:00 in the afternoon. It show "Your Atlassian Cloud site is unavailable due to scheduled maintenance." What is the maintena...

• Question
• cloud
• jira
• jira-cloud

I clicked the link , but on the login screen, the system keeps saying that the password is incorrect even though I reset it and entered the new password. I cannot log in. My ID is emil ID. Please a...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Need automation generate a altert email to group of people when the release date or the description changed.

• Question
• cloud
• jira
• jira-cloud

Hi. I don't have admin access, and I'm trying to get a template updated. It's a painful process -- the admin I'm talking to is busy and non-technical, and each iteration is taking hours or days. Me...

• Question
• cloud
• jira
• jira-automation

Hello Jira Community! Jira is where your teams plan and track work to deliver great products and software to your customers, but your teammates in customer support likely work in a different tool. ...

• Article
• cloud
• customer-service-management
• jira-cloud

We're attempting to merge together two projects (which now seem to be called spaces): Project A (INT) - Company Managed Project B (FAS) - Team Managed We've been using Project A's Board for our ...

• Question
• backlog
• board
• cloud
• jira
• project
• +1 more tag...

After unzipping the install into the Jira startup directory I created I can't start Jira I get the message "The error reported was [C:\jira\bin\tcnative-2.dll: Can't load IA 32-bit .dll on a AMD 64-b...

• Question
• data-center
• datacenter
• installation
• jira
• jira-data-center
• +1 more tag...

I would like to be able to see ALL the fields currently showing on a screen so I can make sure the ones I'm adding are in the right place. Right now, it says there are a bunch of fields that are lock...

• Question
• cloud
• jira
• jira-cloud

The user was able to login in Oct, now they are not. Not receiving verification code. 

• Question
• cloud
• jira
• jira-cloud

We’re using a Jira board where customers submit support requests through an online form. Our team replies to customers directly from the Jira ticket, which sends an email to the customer. A customer...

• Question
• cloud
• jira
• jira-cloud